{"id":24424,"date":"2017-02-13T06:58:33","date_gmt":"2017-02-13T06:58:33","guid":{"rendered":"https:\/\/hrmforce.com\/support\/"},"modified":"2026-05-21T12:52:06","modified_gmt":"2026-05-21T10:52:06","slug":"support","status":"publish","type":"page","link":"https:\/\/hrmforce.com\/de\/support\/","title":{"rendered":"Support"},"content":{"rendered":"

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Kundendienst und Support<\/h1>\n

Haben Sie Fragen zur Nutzung von hrmforce? Unsere Supportabteilung hilft Ihnen gerne weiter. Sie erreichen uns unter +31 88 88 321 88, montags bis freitags w\u00e4hrend der Gesch\u00e4ftszeiten von 08:30 bis 18:00 Uhr.[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n

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[vc_column width=“1\/4″]<\/i><\/span>[vc_column_text css=““]<\/p>\n

Kundendienst<\/h2>\n

Wenn Sie mit Hrmforce starten, k\u00f6nnen Sie automatisch unsere Unterst\u00fctzung<\/strong> nutzen. Diese ist darauf ausgerichtet, Ihren Bed\u00fcrfnissen gerecht zu werden. Es gibt verschiedene M\u00f6glichkeiten:<\/p>\n

– Telefonische<\/strong> Unterst\u00fctzung
\n– Online-Webinar<\/strong> f\u00fcr allgemeine Erkl\u00e4rungen
\n– Unterst\u00fctzung bei der Migration<\/strong>
\n– Benachrichtigungen \u00fcber neue Updates<\/strong>
\n– Erkl\u00e4rung<\/strong> der Rechnung[\/vc_column_text][\/vc_column]<\/p>\n

[vc_column width=“1\/4″]<\/i><\/span>[vc_column_text css=““]<\/p>\n

Online-Hilfe<\/h2>\n

Erleben Sie die Freiheit unseres Online-Supports. 24 Stunden am Tag<\/strong> Zugriff auf unseren Support und Produktinformationen. Auch au\u00dferhalb der B\u00fcrozeiten, in denen die Hrmforce-Supportabteilung aktiv ist, k\u00f6nnen Sie Antworten auf Ihre Fragen finden.<\/p>\n

Support-Portal<\/strong>
\nKunden mit Zugang zu hrmforce haben jederzeit Zugriff auf das hrmforce Support-<\/strong>Portal<\/strong>. Dort finden Sie:
\n– Informationen zur Nutzung der Anwendung
\n– Hilfetexte
\n– Produktupdates<\/strong>
\n– Neuigkeiten zu Produkten
\n– Benutzerhandbuch<\/strong>[\/vc_column_text][\/vc_column]<\/p>\n

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Produktupdates<\/h2>\n

Ein Unternehmen steht niemals still \u2013 hrmforce auch nicht. Deshalb verbessern und aktualisieren wir unsere Softwarel\u00f6sung und Assessments<\/a> kontinuierlich. Dadurch k\u00f6nnen Unternehmen unsere Software optimal nutzen. Wir aktualisieren unsere Produkte<\/strong> regelm\u00e4\u00dfig und mindestens einmal pro Quartal.<\/p>\n

Bevor ein Update allen Kunden zur Verf\u00fcgung gestellt wird, arbeitet eine ausgew\u00e4hlte Gruppe von Kunden \u00fcber einen l\u00e4ngeren Zeitraum mit dem Update \u2013 unter unserer Aufsicht<\/strong>. W\u00e4hrend dieser Beta-Phase \u00fcberwachen wir, ob das Update den W\u00fcnschen und Anforderungen des Marktes entspricht.[\/vc_column_text][\/vc_column]<\/p>\n

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Produktentwicklung<\/h2>\n

Bei hrmforce entwickeln wir unsere HRM-Software auf Grundlage des Feedbacks unserer Kunden<\/strong>. Neben diesem Feedback ber\u00fccksichtigen wir auch relevante Entwicklungen auf dem Markt sowie aktuelle wissenschaftliche<\/strong> Erkenntnisse.<\/p>\n

Bei der Entwicklung unserer Software achten wir genau auf die W\u00fcnsche und Erfahrungen unserer Kunden. Mit diesem Feedback k\u00f6nnen wir die Anwendung kontinuierlich verbessern<\/strong>. Deshalb freuen wir uns \u00fcber Vorschl\u00e4ge und Erfahrungen<\/strong>. Sie k\u00f6nnen Ihr Feedback an Ihren Accountmanager weitergeben. Er oder sie wird dieses Feedback in unsere Entwicklungsplanung aufnehmen.[\/vc_column_text][\/vc_column]<\/p>\n

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