Insights and Analytics in hrmforce CRM - Week 46

This time, we’ll discuss the latest developments in Insights and Analytics within the hrmforce CRM system, which was specifically developed for partners, resellers, and users. Key updates include the integration of information from the portal into the existing contact overview. This allows both users and account managers to view an overview of completed questionnaires and activities with a single click. This new system provides detailed insight into communication and interactions within the organization, including a summary of communication on invoices. Although specific email content is not displayed, the subject lines are shown to ensure maximum transparency. This update provides superusers and hrmforce contacts with a complete overview of all interactions, including pain points and successes. The goal is to provide greater insight and a clearer overview for all parties involved, which is particularly useful for larger organizations that have frequent contact with hrmforce. Users can enable or disable these new features upon request. For more information or if you’re interested in these features, please contact hrmforce. If you have any questions after watching the video, please feel free to contact our service desk.