In the modern workplace, employees continue to learn and develop-both professionally and personally, with a focus on their behavior and competencies. We were already aware of the importance of this, and the COVID-19 crisis has significantly reinforced this understanding. Yet implementation often stalls when it comes to putting these concepts into practice on the job. This is despite the fact that encouraging learning and development-or even behavioral change-among employees is entirely possible. We’ve listed seven closely interrelated success factors.
The seven success factors at a glance:
From wanting to actually doing
| 📊 Impact of COVID-19 on learning | Before COVID-19 | After the pandemic |
|---|---|---|
| CEOs who see value in lifelong learning | 29% | 70% |
1. Increase and facilitate self-direction
In practice, fostering self-direction among employees has proven to be the crucial factor for companies that have successfully become learning organizations. However, this arises from an interaction between employer and employee. It’s not just a matter of placing responsibility on employees, but also of providing them with adequate support.✅ Practical approach:
- Start by raising awareness
- Implement a robust feedback cycle
- Provide accessible development opportunities
- Communicate from the employees’ perspective
- Focus on what they gain from it (not what they’re required to do)
2. Strengthen self-awareness
Employers can effectively facilitate employees’ awareness and self-management with practical, accessible tools. In addition to providing greater self-awareness regarding their current situation, online tools can, for example, help employees gain a clearer picture of their long-term development path.3. Consider 360-Degree Feedback
A concrete example of a powerful tool for increasing self-awareness is implementing 360-Degree Feedback. After all, good feedback is extremely valuable for fostering self-awareness and employee development.| Feedback Provider | Valuable insights about |
|---|---|
| Colleagues | Collaboration, team dynamics, communication |
| Manager | Performance, potential, areas for development |
| (Internal) customers | Service orientation, results orientation |
| Subordinates | Leadership style, coaching, inspiration |
4. Watch out for fear of failure!
When organizational changes require different learning or development behaviors, it’s important to be aware of a major pitfall. It lies within our brains.🧠 Neurological fact:
"Our brains primarily view change-even positive change-as a loss. This triggers thoughts of mortality, because death is the ultimate loss."— Prof. James R. Bailey, George Washington University
- Inform and prepare employees well in advance
- Let people acclimate safely first
- Connect changes to people’s deepest motivations (the WHY)
- Focus on WHY someone actually does something
5. Adapt to different conversation styles
To facilitate effective conversations between employees and managers during changes or learning and development processes, it’s important to keep the different conversation cycles in mind.📅 Full conversation cycle:
| Bila+ conversations: Short, frequent check-ins | → | Development discussions: Focus on growth and learning | → | Annual reviews: Evaluation and planning |
6. Provide appropriate learning opportunities
It may sound obvious at first, but be sure to provide appropriate learning opportunities when it comes to actually facilitating learning and development.| Learning format | Suitable for | Advantages |
|---|---|---|
| E-learning | Individual knowledge acquisition | Flexible, scalable, self-paced |
| Classroom-based | Practitioners, team learning | Interaction, immediately applicable |
| Peer learning | Knowledge sharing, best practices | Accessible, context-rich |
| Webinars | Updates, inspiration | Efficient, wide reach |
7. Give employees a meaningful purpose
In a thriving “learning organization,” many of the success factors just mentioned-ideally-are closely intertwined. After all, there can be no self-direction without self-awareness. And there can be no enriching learning journey without appropriate learning opportunities.🎯 The golden formula:
Organizational goal + Professional goal + Personal goal = Meaningful goal
Align talents, motivations, and interests with organizational goalsFrequently Asked Questions:
❓ How can companies evaluate the effectiveness of their development programs?
❓ What challenges are associated with remote or hybrid work?
❓ How can companies set priorities when resources are limited?
Ready to become a learning organization?
Start implementing these success factors today!
Put this insight into practice
Take the assessment directly, or discuss the right approach with a specialist.
Also interesting: Personality test: Big Five · Motivational drivers test · 360-degree feedback