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7 Tips for Encouraging Employee Learning and Development

Published on 8 February 2019 4 min read Floor HendriksFloor Hendriks
hrmforce ontwikkeling medewerkers stimuleren   In the modern workplace, employees continue to learn and develop-both professionally and personally, with a focus on their behavior and competencies. We were already aware of the importance of this, and the COVID-19 crisis has significantly reinforced this understanding. Yet implementation often stalls when it comes to putting these concepts into practice on the job. This is despite the fact that encouraging learning and development-or even behavioral change-among employees is entirely possible. We’ve listed seven closely interrelated success factors.

The seven success factors at a glance:

  1. Increase and facilitate self-direction
  2. Strengthen self-awareness
  3. Consider 360-degree feedback
  4. Watch out for fear of failure!
  5. Adapt to different conversation styles
  6. Provide appropriate learning opportunities
  7. Give employees a meaningful purpose

From wanting to actually doing

Many employers and employees are now familiar with the benefits. When employees remain actively engaged in learning and their professional development, it leads to greater job satisfaction, job security, and career opportunities. Numerous studies also show that these employees are more loyal, motivated, and productive. Moreover, it is a key prerequisite for, for example, enhancing long-term employability.
📊 Impact of COVID-19 on learning Before COVID-19 After the pandemic
CEOs who see value in lifelong learning 29% 70%
So the will is there, but creating a “learning organization” doesn’t always turn out to be easy in practice. Often, high workloads act as a barrier, preventing employees from “ever getting around to” a learning program, or they aren’t sufficiently encouraged and supported to continue developing. How can this be achieved? These success factors can help right away.

1. Increase and facilitate self-direction

In practice, fostering self-direction among employees has proven to be the crucial factor for companies that have successfully become learning organizations. However, this arises from an interaction between employer and employee. It’s not just a matter of placing responsibility on employees, but also of providing them with adequate support.

✅ Practical approach:

  • Start by raising awareness
  • Implement a robust feedback cycle
  • Provide accessible development opportunities
  • Communicate from the employees’ perspective
  • Focus on what they gain from it (not what they’re required to do)

2. Strengthen self-awareness

Employers can effectively facilitate employees’ awareness and self-management with practical, accessible tools. In addition to providing greater self-awareness regarding their current situation, online tools can, for example, help employees gain a clearer picture of their long-term development path.
💡 Tip: Most organizations nowadays use online assessments to support the development needs of employees or teams.

3. Consider 360-Degree Feedback

A concrete example of a powerful tool for increasing self-awareness is implementing 360-Degree Feedback. After all, good feedback is extremely valuable for fostering self-awareness and employee development.
Feedback Provider Valuable insights about
Colleagues Collaboration, team dynamics, communication
Manager Performance, potential, areas for development
(Internal) customers Service orientation, results orientation
Subordinates Leadership style, coaching, inspiration
 

4. Watch out for fear of failure!

When organizational changes require different learning or development behaviors, it’s important to be aware of a major pitfall. It lies within our brains.

🧠 Neurological fact:

"Our brains primarily view change-even positive change-as a loss. This triggers thoughts of mortality, because death is the ultimate loss."

— Prof. James R. Bailey, George Washington University

But you can also put these principles to work:
  • Inform and prepare employees well in advance
  • Let people acclimate safely first
  • Connect changes to people’s deepest motivations (the WHY)
  • Focus on WHY someone actually does something

5. Adapt to different conversation styles

To facilitate effective conversations between employees and managers during changes or learning and development processes, it’s important to keep the different conversation cycles in mind.

📅 Full conversation cycle:

Bila+ conversations: Short, frequent check-ins Development discussions: Focus on growth and learning Annual reviews: Evaluation and planning

6. Provide appropriate learning opportunities

It may sound obvious at first, but be sure to provide appropriate learning opportunities when it comes to actually facilitating learning and development.
Learning format Suitable for Advantages
E-learning Individual knowledge acquisition Flexible, scalable, self-paced
Classroom-based Practitioners, team learning Interaction, immediately applicable
Peer learning Knowledge sharing, best practices Accessible, context-rich
Webinars Updates, inspiration Efficient, wide reach

7. Give employees a meaningful purpose

In a thriving “learning organization,” many of the success factors just mentioned-ideally-are closely intertwined. After all, there can be no self-direction without self-awareness. And there can be no enriching learning journey without appropriate learning opportunities.

🎯 The golden formula:

Organizational goal + Professional goal + Personal goal = Meaningful goal

Align talents, motivations, and interests with organizational goals

 Frequently Asked Questions:

❓ How can companies evaluate the effectiveness of their development programs?
Companies can evaluate effectiveness through periodic feedback sessions, monitoring performance improvements, and analyzing development-related KPIs. In addition, an annual review of learning goals and outcomes can provide insight into the long-term impact.
❓ What challenges are associated with remote or hybrid work?
In a remote or hybrid environment, challenges such as reduced engagement, communication barriers, and a lack of access to resources may arise. It is important to address these with tailored tools and strategies.
❓ How can companies set priorities when resources are limited?
Companies can prioritize by focusing on essential skills that directly contribute to business goals. Implementing short, targeted learning programs and encouraging peer learning can also be effective when resources are limited.
 

Ready to become a learning organization?

Start implementing these success factors today!

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