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HomeKnowledge centreNew Features in Support Calls - Week 44
Knowledge centre

New Features in Support Calls - Week 44

Published on 5 September 2025 2 min read Floor HendriksFloor Hendriks
We recently expanded the functionality of support calls by adding interactivity and file sharing. Users can now easily upload screenshots, reports, and other relevant files during their support calls. This improvement enables faster and more targeted responses from the support team. In addition, we’ve introduced a chat feature that allows users to ask questions and follow up immediately, contributing to a more efficient and self-learning support system. If you have any questions after watching the video, please feel free to contact our service desk.

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