The STARR Interview Technique

Summary:

In the video above, we discuss the STARR interview technique, a method used for recruitment and development interviews. This technique helps you prepare for and effectively conduct an interview based on completed questionnaires. For a successful STARR interview, it is crucial to have a clear understanding of the position and the required competencies. This preparation increases the likelihood of a successful interview. STARR stands for:

• Situation: Description of a specific context or event.
• Task: The candidate’s role or responsibility in that situation.
• Action: The steps the candidate took.
• Result: The consequence or outcome of the actions.
• Reflection: The candidate’s reflection on what he or she would do differently next time.

It is important to focus on actual past behavior during the interview because this is a good predictor of future behavior. The interview must be objective, which means that questions should be specific and factual and not based on personal biases. Objectivity reduces the likelihood of subjectivity and increases the chances of a successful interview. Tools and guides are available to assist the interviewer in applying the STARR technique. One such resource is the interview guide from hrmforce. Furthermore, it is possible to reverse the STARR technique for development interviews, starting with the outcome and then working backward to the situation. Finally, it is emphasized that specific preparation is essential, and that it is important to avoid biases so that the interview remains as objective as possible.