V Skill HF-D4.3-005 transversal 7 skills

Building a learning and feedback culture

Making learning and feedback habitual by keeping mistakes discussable, building reflection into the work and showing exemplary behaviour oneself.

How hrmforce measures this

Multiple raters around the person rate behaviour against behavioural anchors.

Level	Behaviour at this level
N1 Guided	Asks for feedback on own work and thanks colleagues for critical remarks without becoming defensive. works under supervision and follows instruction · routine, one variable at a time · own task
N3 Proficient	Builds short evaluations in after projects and addresses team members who avoid feedback or make it personal. sets own approach and seeks input proactively · several variables, some ambiguity · own team or process
N5 Leading	Embeds learning and safe error reporting in the policy, training and review cycle of the organisation and measures the effect. sets the standard and the policy · strategic, under high uncertainty · organisation, value chain or profession

N2 and N4 are deliberately not anchored. Raters place them between the anchors, following the O*NET convention.

These skills inherit the assessment route and the behavioural anchors of this construct.

T	Skill	Definition	Demand outlook 2026 to 2030
V	Introducing feedback ground rules Feedback ground rules	Agrees with the team how feedback is given, requested and received in day to day work.	rising
V	Making mistakes discussable Error culture	Responds to mistakes with inquiry instead of blame and also asks about own errors.	rising
V	Modelling feedback behaviour Modelling feedback	Visibly asks for feedback, names what is done with it and accepts criticism without defensiveness.	rising
V	Building reflection into team meetings Reflection routine	Puts a fixed item on the agenda where the team looks back on working method and collaboration.	rising
V	Normalising appreciative feedback Appreciative feedback	Makes it normal for colleagues to name what goes well alongside what could be better.	rising
V	Organising a learning review after an incident Blameless review	Organises a review focused on cause and working method instead of on the blame of individuals.	rising
V	Strengthening team feedback skills Feedback skill building	Has team members practise feedback in real situations and gives pointers on how they phrase it.	rising