G Behavioural competence HF-D5.3-003 transversal 7 skills

Emotion regulation

Keeps own reaction in check at work when facing irritation, criticism or disappointment, and chooses deliberately how and when to respond.

How hrmforce measures this

Self-report of behavioural preferences. At hrmforce the Big Fifty and the 15PF.

This is a selection criterion, not a short-term development goal. Do not put a three-month development plan on it.

Level	Behaviour at this level
N1 Guided	Responds to criticism with a question rather than a rebuttal and afterwards discusses it with the supervisor. works under supervision and follows instruction · routine, one variable at a time · own task
N3 Proficient	Names own reaction in an escalating conversation, keeps the tone businesslike and brings the discussion back to the substance. sets own approach and seeks input proactively · several variables, some ambiguity · own team or process
N5 Leading	Stays calm in heavily charged meetings and models across the organisation how criticism is handled under tension. sets the standard and the policy · strategic, under high uncertainty · organisation, value chain or profession

N2 and N4 are deliberately not anchored. Raters place them between the anchors, following the O*NET convention.

These skills inherit the assessment route and the behavioural anchors of this construct.

T	Skill	Definition	Demand outlook 2026 to 2030
G	Postponing a reaction when irritated Delaying response	Deliberately postponing a response when irritated instead of answering immediately.	rising
G	Deliberately slowing down before responding Slowing down	Taking a few seconds before responding in a heated conversation and then speaking more slowly.	rising
G	Rereading an email before sending Reviewing before sending	Saving a charged message as a draft, rereading it later and adjusting the tone before sending.	rising
G	Naming own irritation instead of showing it Naming emotions	Saying in a conversation that something affects you and why, instead of showing it in behaviour.	rising
G	Taking a time-out when irritation rises Taking a time-out	Interrupting a conversation and agreeing a new moment as soon as own reaction starts to dominate the content.	rising
G	Staying businesslike with an emotional counterpart Emotional distance	Keeping own tone neutral and staying on the content with an angry or upset counterpart.	rising
G	Naming disappointment without burdening others Voicing disappointment	Naming disappointment about a decision briefly and factually and then cooperating with its implementation.	rising