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G Behavioural competence HF-D3.3-003 transversal 8 skills

receiving feedback

Accepting feedback on own behaviour, asking follow-up questions about what is meant and visibly acting on it in subsequent behaviour.

How hrmforce measures this

Assessment method
360-degree feedback
hrmforce instrument
Big Fifty, 360 Feedback, Development Review
Competency (50-framework)
Self-awareness
Trainability
medium
Demand outlook 2026 to 2030
rising

Multiple raters around the person rate behaviour against behavioural anchors.

This is a selection criterion, not a short-term development goal. Do not put a three-month development plan on it.

Behavioural anchors

LevelBehaviour at this level
N1 Guided Lets another person finish the feedback, summarises it and thanks them for the remark without becoming defensive.
works under supervision and follows instruction · routine, one variable at a time · own task
N3 Proficient Actively asks colleagues and clients for feedback, states which point will be addressed and reports back on the result.
sets own approach and seeks input proactively · several variables, some ambiguity · own team or process
N5 Leading Asks publicly for criticism of own choices, makes own development points discussable and thereby normalises criticism within the organisation.
sets the standard and the policy · strategic, under high uncertainty · organisation, value chain or profession

N2 and N4 are deliberately not anchored. Raters place them between the anchors, following the O*NET convention.

Underlying skills

These skills inherit the assessment route and the behavioural anchors of this construct.

TSkillDefinitionDemand outlook 2026 to 2030
G Asking colleagues for feedback
Soliciting feedback
Asking colleagues after a job what went well and what you could do differently next time. rising
G Probing on feedback received
Clarifying feedback
Asking for an example and for what the other person would have wanted to see differently. rising
G Postponing a reaction to criticism
Pausing before responding
Listening first when criticism is unexpected and deliberately moving the substantive answer to a later moment. rising
G Summarising and checking feedback
Confirming feedback
Reflecting the feedback received in own words and having it confirmed that you understood it correctly. rising
V Turning feedback into a behavioural agreement
Acting on feedback
Making a concrete agreement after feedback about what you will do differently and from when. rising
G Reporting back on what you did with feedback
Closing the feedback loop
Returning to the person who gave feedback and showing which change you made in your work. rising
G Accepting criticism without defending
Receiving criticism
Letting criticism of own work be voiced without interrupting, explaining it away or contradicting. rising
V Weighing feedback for usefulness
Filtering feedback
Comparing the remarks received and choosing which to act on and which to set aside with reasons. rising
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