V Skill HF-D10.4-005 cross-sector 9 skills
Reporting and investigating incidents and near misses
Records incidents and near misses factually, looks for the causes behind the immediate trigger and puts measures in place to prevent recurrence.
How hrmforce measures this
- Assessment method
- Structured interview · rho 0.42 (SD 0.19)
- hrmforce instrument
- Knowledge test (client-specific), Structured interview
- Competency (50-framework)
- Integrity
- Trainability
- high
- Demand outlook 2026 to 2030
- rising
Behaviour-based interview with fixed questions and a rating scale per question.
Behavioural anchors
| Level | Behaviour at this level |
|---|---|
| N1 Guided | Reports an incident or near miss the same day in the reporting system with the factual course of events. works under supervision and follows instruction · routine, one variable at a time · own task |
| N3 Proficient | Investigates an incident with a causal analysis, involves those concerned without blame and follows measures through to completion. sets own approach and seeks input proactively · several variables, some ambiguity · own team or process |
| N5 Leading | Builds the reporting culture in the organisation, analyses trends over years and accounts for safety performance to board and inspectorate. sets the standard and the policy · strategic, under high uncertainty · organisation, value chain or profession |
N2 and N4 are deliberately not anchored. Raters place them between the anchors, following the O*NET convention.
Underlying skills
These skills inherit the assessment route and the behavioural anchors of this construct.
| T | Skill | Definition | Demand outlook 2026 to 2030 |
|---|---|---|---|
| V | Reporting a near miss Near miss reporting | Reports a near miss shortly after the event stating what happened, what it could have become and which factor played a role. | rising |
| V | Incident investigation with cause analysis Incident investigation | Investigates an incident with timeline, facts and a cause tree and distinguishes direct from underlying causes. | rising |
| V | Recording an incident factually Incident recording | Describes place, time, people involved, injury and damage without judgement or blame in the incident form. | stable |
| V | Interviewing people after an incident Incident interviewing | Interviews those involved and witnesses shortly after the event on facts and actions without looking for blame. | rising |
| V | Following up measures after an incident Corrective action follow up | Turns recommendations into measures with owner and deadline and checks whether the measure actually works. | rising |
| K | Reporting an accident to the labour inspectorate Labour inspectorate report | Reports a notifiable occupational accident immediately to the Dutch Labour Authority and preserves the scene for investigation. | stable |
| T | Registering incidents in a reporting system Incident reporting system | Enters reports in an incident or safety system with classification, severity and status of the follow up. | stable |
| V | Analysing trends in reports Incident trend analysis | Groups reports over a period, looks for recurring causes and names where structural intervention is needed. | rising |
| V | Reporting safety indicators LTIF · Safety KPI | Calculates and reports safety metrics such as accident frequency and the number of reports per period. | rising |