Problem reframing
Questions the original problem statement and reformulates the question, so that different and better solutions come into view.
How hrmforce measures this
- Assessment method
- Assessment centre · rho 0.29 (SD 0.09)
- hrmforce instrument
- Competency Check, Work sample test
- Competency (50-framework)
- Problem Analysis
- Trainability
- high
- Demand outlook 2026 to 2030
- rising
Multiple exercises, multiple assessors, dimension-wise scoring.
Behavioural anchors
| Level | Behaviour at this level |
|---|---|
| N1 Guided | Asks which problem the assignment actually has to solve before the work is started. works under supervision and follows instruction · routine, one variable at a time · own task |
| N3 Proficient | Reformulates a client question into two variants, puts both forward and makes the difference in consequences clear. sets own approach and seeks input proactively · several variables, some ambiguity · own team or process |
| N5 Leading | Shifts the problem statement of an organisation wide issue, substantiates the new framing and brings directors along in that different view. sets the standard and the policy · strategic, under high uncertainty · organisation, value chain or profession |
N2 and N4 are deliberately not anchored. Raters place them between the anchors, following the O*NET convention.
Underlying skills
These skills inherit the assessment route and the behavioural anchors of this construct.
| T | Skill | Definition | Demand outlook 2026 to 2030 |
|---|---|---|---|
| V | Reformulating the problem statement Problem reframing · Restating the problem | Rewrites the question with different words and boundaries so that other solutions come into view. | rising |
| V | Uncovering the question behind the question Question behind the question · Underlying need | Uncovers which goal or interest the client really has behind the question as asked. | rising |
| V | Challenging assumptions in the brief Challenging the brief · Hidden solution | Exposes which solution is already hidden in the brief and tests whether that assumption holds. | rising |
| V | Reframing from another viewpoint Perspective shift · Stakeholder reframe | Describes the same problem from the viewpoint of another party and compares the consequences. | rising |
| V | Widening or narrowing the problem Widening scope · Narrowing scope | Deliberately shifts the boundary of the issue to see which solution space then appears. | rising |
| V | Formulating how might we questions How might we questions · Design question | Turns a bottleneck into an open design question that leaves room for several solution directions. | rising |
| V | Turning a symptom question into a cause question Symptom to cause reframe | Replaces a question about the visible nuisance with a question about the underlying cause. | rising |