+31 (0)88 88 321 88
V Skill HF-D1.5-005 transversal 7 skills

Problem reframing

Questions the original problem statement and reformulates the question, so that different and better solutions come into view.

How hrmforce measures this

Assessment method
Assessment centre · rho 0.29 (SD 0.09)
hrmforce instrument
Competency Check, Work sample test
Competency (50-framework)
Problem Analysis
Trainability
high
Demand outlook 2026 to 2030
rising

Multiple exercises, multiple assessors, dimension-wise scoring.

Behavioural anchors

LevelBehaviour at this level
N1 Guided Asks which problem the assignment actually has to solve before the work is started.
works under supervision and follows instruction · routine, one variable at a time · own task
N3 Proficient Reformulates a client question into two variants, puts both forward and makes the difference in consequences clear.
sets own approach and seeks input proactively · several variables, some ambiguity · own team or process
N5 Leading Shifts the problem statement of an organisation wide issue, substantiates the new framing and brings directors along in that different view.
sets the standard and the policy · strategic, under high uncertainty · organisation, value chain or profession

N2 and N4 are deliberately not anchored. Raters place them between the anchors, following the O*NET convention.

Underlying skills

These skills inherit the assessment route and the behavioural anchors of this construct.

TSkillDefinitionDemand outlook 2026 to 2030
V Reformulating the problem statement
Problem reframing · Restating the problem
Rewrites the question with different words and boundaries so that other solutions come into view. rising
V Uncovering the question behind the question
Question behind the question · Underlying need
Uncovers which goal or interest the client really has behind the question as asked. rising
V Challenging assumptions in the brief
Challenging the brief · Hidden solution
Exposes which solution is already hidden in the brief and tests whether that assumption holds. rising
V Reframing from another viewpoint
Perspective shift · Stakeholder reframe
Describes the same problem from the viewpoint of another party and compares the consequences. rising
V Widening or narrowing the problem
Widening scope · Narrowing scope
Deliberately shifts the boundary of the issue to see which solution space then appears. rising
V Formulating how might we questions
How might we questions · Design question
Turns a bottleneck into an open design question that leaves room for several solution directions. rising
V Turning a symptom question into a cause question
Symptom to cause reframe
Replaces a question about the visible nuisance with a question about the underlying cause. rising
Free demo