V Skill HF-D6.3-001 transversal 9 skills
Sharing knowledge
Makes own knowledge and experience available to others, records working methods in a findable place and actively points colleagues to useful information.
How hrmforce measures this
- Assessment method
- 360-degree feedback
- hrmforce instrument
- 360 Feedback, Competency Check
- Trainability
- high
- Demand outlook 2026 to 2030
- rising
Multiple raters around the person rate behaviour against behavioural anchors.
Behavioural anchors
| Level | Behaviour at this level |
|---|---|
| N1 Guided | Tells a colleague how an own task was carried out and passes on the documents used. works under supervision and follows instruction · routine, one variable at a time · own task |
| N3 Proficient | Records own working methods in the team documentation, keeps it current and provides explanation for new colleagues. sets own approach and seeks input proactively · several variables, some ambiguity · own team or process |
| N5 Leading | Establishes across the organisation how knowledge is recorded and shared, and addresses teams that leave critical knowledge with one person. sets the standard and the policy · strategic, under high uncertainty · organisation, value chain or profession |
N2 and N4 are deliberately not anchored. Raters place them between the anchors, following the O*NET convention.
Underlying skills
These skills inherit the assessment route and the behavioural anchors of this construct.
| T | Skill | Definition | Demand outlook 2026 to 2030 |
|---|---|---|---|
| T | Maintaining a knowledge base Knowledge base management | Writes and updates articles in the internal knowledge environment so colleagues find answers themselves. | rising |
| V | Writing a work instruction Work instruction writing | Describes an action in numbered steps with required means, points of attention and the responsible person. | stable |
| T | Making a knowledge clip Instructional video | Makes a short instruction video with screen or task recording and spoken explanation. | rising |
| V | Delivering a knowledge session Knowledge sharing session | Delivers a short session in which own knowledge or experience is passed on to colleagues. | rising |
| V | Keeping documentation current Documentation maintenance | Periodically checks whether recorded methods still apply and processes changes with version control. | stable |
| V | Pointing colleagues to useful information Information sharing | Forwards articles, examples or sources specifically to the colleague who can use them. | stable |
| V | Recording frequently asked questions FAQ creation | Bundles recurring questions with short answers in a findable place and keeps them current. | stable |
| V | Arranging knowledge transfer on departure Handover on exit | Transfers files, contacts and working methods to the successor in structured form when leaving a role. | stable |
| V | Describing and spreading a best practice Best practice sharing | Records an approach that demonstrably works and ensures other teams can adopt it. | rising |