V Skill HF-D8.1-006 cross-sector 9 skills

Contracting and closing

Converts a verbal agreement into a valid offer and contract, clears remaining objections and gets the customer to sign.

How hrmforce measures this

The candidate performs a representative work sample under standardised conditions.

Level	Behaviour at this level
N1 Guided	Fills in a standard agreement with the agreed details and checks whether all annexes are present. works under supervision and follows instruction · routine, one variable at a time · own task
N3 Proficient	Recognises buying signals, names the remaining objection and puts a signable proposal on the table within own authority. sets own approach and seeks input proactively · several variables, some ambiguity · own team or process
N5 Leading	Designs the contract forms and mandates for the organisation and decides on exceptions in deals with major financial impact. sets the standard and the policy · strategic, under high uncertainty · organisation, value chain or profession

N2 and N4 are deliberately not anchored. Raters place them between the anchors, following the O*NET convention.

These skills inherit the assessment route and the behavioural anchors of this construct.

T	Skill	Definition	Demand outlook 2026 to 2030
V	Drafting a quotation Quotation	Produces an offer with description, price, conditions and validity period that the customer can accept.	stable
V	Calculating a bid Bid calculation	Calculates hours, materials, overhead and margin into a price that covers the costs.	stable
V	Applying closing techniques Closing techniques	Explicitly asks for the order at the right moment and makes the next step concrete.	stable
V	Aligning contract terms Terms alignment	Discusses term, termination, liability and service with the customer and records deviations.	stable
T	Digital signing with DocuSign Adobe Acrobat Sign	Prepares a contract for electronic signature, tracks the status and archives the signed document.	stable
V	Clearing final objections Final objection handling	Removes remaining doubts about risk, price or planning in the closing phase.	stable
V	Drawing up an order confirmation Order confirmation	Confirms in writing what was agreed on delivery, price, planning and conditions.	stable
V	Handing over the order to operations Sales to delivery handover	Hands a closed deal with all agreements and documents over to delivery and administration.	stable
V	Drafting a sales contract Contract drafting	Drafts a valid sales contract from standard models and has deviating clauses checked legally.	stable