V Skill HF-D9.9-005 sector-specific 9 skills
Controlling stock and shrinkage
Orders and records stock in a shop or kitchen, limits spoilage and breakage and explains differences between expected and actual stock.
How hrmforce measures this
- Assessment method
- Work sample test · rho 0.33 (SD 0.09)
- hrmforce instrument
- Work sample test, Knowledge test (client-specific)
- Competency (50-framework)
- Progress monitoring
- Trainability
- high
- Demand outlook 2026 to 2030
- declining
The candidate performs a representative work sample under standardised conditions.
Behavioural anchors
| Level | Behaviour at this level |
|---|---|
| N1 Guided | Records written off products according to procedure and reports notable losses to the supervisor. works under supervision and follows instruction · routine, one variable at a time · own task |
| N3 Proficient | Independently analyses shrinkage figures per product group, adjusts order quantities and addresses colleagues on waste. sets own approach and seeks input proactively · several variables, some ambiguity · own team or process |
| N5 Leading | Sets shrinkage norms and ordering guidelines for all branches and steers towards a measurable reduction of waste. sets the standard and the policy · strategic, under high uncertainty · organisation, value chain or profession |
N2 and N4 are deliberately not anchored. Raters place them between the anchors, following the O*NET convention.
Underlying skills
These skills inherit the assessment route and the behavioural anchors of this construct.
| T | Skill | Definition | Demand outlook 2026 to 2030 |
|---|---|---|---|
| V | Recording shrinkage Shrinkage recording | Records breakage, spoilage and theft with reason and quantity in the system and supplies the shrinkage figures. | declining |
| V | Carrying out a stock take Stock take | Carries out a full stock take per counting instruction, checks samples and delivers the count sheet. | declining |
| V | Ordering based on sales forecast Demand based ordering | Orders using historical sales, weather and promotion pressure so the shelf is filled without excess stock. | rising |
| V | Limiting spoilage and breakage Spoilage prevention | Limits spoilage and breakage through proper storage, rotation and careful handling and signals causes of loss. | stable |
| V | Marking down products Markdown | Marks down short shelf life products in good time per the markdown policy and processes the discount in the till. | stable |
| V | Spotting and reporting shoplifting Loss prevention | Recognises suspicious behaviour on the floor, acts per store instruction and reports an incident to management. | stable |
| V | Processing supplier returns Supplier returns | Reports and ships returns to the supplier with the correct paperwork and follows up on the credit note. | declining |
| T | Using the in store stock system Retail inventory system | Views and corrects stock levels in the store system and uses the scanner for counting and order advice. | declining |
| V | Reducing food waste Food waste reduction | Reduces disposal through tighter ordering, reuse in dishes and resale through a surplus food channel. | rising |