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V Skill HF-D7.8-001 cross-sector 9 skills

Digital strategy and transformation

Links technological possibilities to organisational goals, sets out a change route and steers the introduction of new digital ways of working.

How hrmforce measures this

Assessment method
Structured interview · rho 0.42 (SD 0.19)
hrmforce instrument
Structured interview, Portfolio
Competency (50-framework)
Vision
Trainability
medium
Demand outlook 2026 to 2030
rising

Behaviour-based interview with fixed questions and a rating scale per question.

Behavioural anchors

LevelBehaviour at this level
N1 Guided Provides input for a digitalisation plan by factually describing bottlenecks in own work process.
works under supervision and follows instruction · routine, one variable at a time · own task
N3 Proficient Translates an organisational goal into concrete digital improvements, builds support and tracks whether the intended effects occur.
sets own approach and seeks input proactively · several variables, some ambiguity · own team or process
N5 Leading Sets the organisation's digital strategy, prioritises investments and accounts for choices to the board and shareholders.
sets the standard and the policy · strategic, under high uncertainty · organisation, value chain or profession

N2 and N4 are deliberately not anchored. Raters place them between the anchors, following the O*NET convention.

Underlying skills

These skills inherit the assessment route and the behavioural anchors of this construct.

TSkillDefinitionDemand outlook 2026 to 2030
V Mapping the application landscape
Application landscape
Maps which applications exist, who uses them, which data they hold and how they interconnect. rising
V Setting out a digitalisation roadmap
Digital roadmap
Places steps, dependencies and milestones of digitalisation on a timeline aligned with organisational goals. rising
V Building a business case for digitalisation
IT business case
Substantiates cost, benefit, risk and alternatives of a digitalisation proposal for decision makers. rising
V Measuring digital maturity
Digital maturity
Assesses with a model where the organisation stands on technology, skills, processes and governance. rising
V Measuring adoption
Adoption measurement
Measures how many employees actually use a new digital way of working and where uptake lags. rising
V Process redesign during digitalisation
Process redesign
Redesigns the work process instead of rebuilding an existing paper process in digital form. rising
V Introducing data driven working
Data driven working
Ensures teams support decisions with figures by setting up indicators, rhythm and conversations around them. rising
G Addressing resistance to digitalisation
Change resistance
Explores the reason behind resistance to new systems and adapts approach, explanation or support accordingly. rising
V Setting up an innovation experiment
Innovation experiment
Sets up a small experiment with hypothesis, measurement point and decision moment before investing broadly. rising
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