V Skill HF-D2.3-004 transversal 8 skills
Reasoning and handling resistance
Building a position logically, addressing counterarguments seriously and keeping a discussion on content under resistance without damaging the relationship.
How hrmforce measures this
- Assessment method
- Situational Judgement Test · rho 0.12 (SD 0.11)
- hrmforce instrument
- Conflict Styles, 360 Feedback
- Competency (50-framework)
- Conflict Management
- Trainability
- medium
- Demand outlook 2026 to 2030
- rising
Scenario with response options, scored on knowledge or behavioural tendency.
Behavioural anchors
| Level | Behaviour at this level |
|---|---|
| N1 Guided | Names the fact on which own position rests when objected to and asks the other party to state their objection. works under supervision and follows instruction · routine, one variable at a time · own task |
| N3 Proficient | Distinguishes substantive objection from emotion, calmly refutes faulty reasoning and revises own position when the evidence requires it. sets own approach and seeks input proactively · several variables, some ambiguity · own team or process |
| N5 Leading | Conducts public debate on sensitive organisational choices, refutes persistent perceptions with evidence and keeps opponents engaged in dialogue. sets the standard and the policy · strategic, under high uncertainty · organisation, value chain or profession |
N2 and N4 are deliberately not anchored. Raters place them between the anchors, following the O*NET convention.
Underlying skills
These skills inherit the assessment route and the behavioural anchors of this construct.
| T | Skill | Definition | Demand outlook 2026 to 2030 |
|---|---|---|---|
| V | Building an argument structure Argument mapping · Argument structure | Sets position, arguments and support in a scheme and tests whether the conclusion follows logically. | rising |
| V | Refuting fallacies Refuting fallacies · Countering flawed logic | Points out where a counterargument is logically flawed and brings the discussion back to content. | rising |
| V | Anticipating counterarguments Anticipating objections · Steelmanning | Thinks up in advance the strongest objections to own position and prepares an answer to them. | rising |
| V | Naming and normalising resistance Naming resistance · Normalising concerns | Names the visible resistance, indicates that it is understandable and then looks for the concern behind it. | rising |
| V | Keeping the discussion on content Keeping to the issue · Depersonalising debate | Brings a discussion back from personal blame to the topic and the shared question. | rising |
| V | Separating facts from emotion in debate Separating fact from feeling | Distinguishes in a heated discussion what is fact from what is experience and treats both separately. | rising |
| V | Debating within formal rules Formal debating · Debate technique | Conducts a debate with fixed speaking times, rebuttal and a jury or chair enforcing the rules. | stable |
| V | Protecting the relationship during disagreement Preserving the relationship · Disagreeing well | Maintains contact and cooperation with the other party during a substantive conflict. | rising |