G Behavioural competence HF-D5.3-003 transversal 7 kompetenser

Emotion regulation

Keeps own reaction in check at work when facing irritation, criticism or disappointment, and chooses deliberately how and when to respond.

Hur hrmforce mäter detta

Self-report of behavioural preferences. At hrmforce the Big Fifty and the 15PF.

Detta är ett urvalskriterium, inte ett kortsiktigt utvecklingsmål. Lägg inte upp någon tre månaders utvecklingsplan för detta.

Nivå	Beteende på denna nivå
N1 Guided	Responds to criticism with a question rather than a rebuttal and afterwards discusses it with the supervisor. works under supervision and follows instruction · routine, one variable at a time · own task
N3 Proficient	Names own reaction in an escalating conversation, keeps the tone businesslike and brings the discussion back to the substance. sets own approach and seeks input proactively · several variables, some ambiguity · own team or process
N5 Leading	Stays calm in heavily charged meetings and models across the organisation how criticism is handled under tension. sets the standard and the policy · strategic, under high uncertainty · organisation, value chain or profession

N2 och N4 är medvetet inte förankrade. Bedömarna placerar dem mellan förankringarna, i enlighet med konventionen O*NET.

Dessa kompetenser ärver bedömningsvägen och beteendeankarna för detta konstrukt.

T	Kompetens	Definition	Prognos för efterfrågan 2026–2030
G	Postponing a reaction when irritated Delaying response	Deliberately postponing a response when irritated instead of answering immediately.	rising
G	Deliberately slowing down before responding Slowing down	Taking a few seconds before responding in a heated conversation and then speaking more slowly.	rising
G	Rereading an email before sending Reviewing before sending	Saving a charged message as a draft, rereading it later and adjusting the tone before sending.	rising
G	Naming own irritation instead of showing it Naming emotions	Saying in a conversation that something affects you and why, instead of showing it in behaviour.	rising
G	Taking a time-out when irritation rises Taking a time-out	Interrupting a conversation and agreeing a new moment as soon as own reaction starts to dominate the content.	rising
G	Staying businesslike with an emotional counterpart Emotional distance	Keeping own tone neutral and staying on the content with an angry or upset counterpart.	rising
G	Naming disappointment without burdening others Voicing disappointment	Naming disappointment about a decision briefly and factually and then cooperating with its implementation.	rising