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V Skill HF-D4.4-005 cross-sector 7 kompetenser

Organising value chain collaboration

Arranging collaboration between departments, suppliers or partners by defining and maintaining roles, handovers, information flows and escalation agreements.

Hur hrmforce mäter detta

Bedömningsmetod
Assessment centre · rho 0.29 (SD 0.09)
hrmforce instrument
360 Feedback, Competency Check
Kompetens (50-ramverk)
Organizational Sensitivity
Utbildningsbarhet
medium
Prognos för efterfrågan 2026–2030
rising

Multiple exercises, multiple assessors, dimension-wise scoring.

Beteendeankare

NivåBeteende på denna nivå
N1 Guided Passes information to the next link in time and reports unclear handovers to the manager.
works under supervision and follows instruction · routine, one variable at a time · own task
N3 Proficient Agrees handovers and delivery times with partner departments and discusses bottlenecks in a joint review meeting.
sets own approach and seeks input proactively · several variables, some ambiguity · own team or process
N5 Leading Builds a joint chain agenda with external partners, arranges shared agreements and information exchange and settles conflicts between organisations.
sets the standard and the policy · strategic, under high uncertainty · organisation, value chain or profession

N2 och N4 är medvetet inte förankrade. Bedömarna placerar dem mellan förankringarna, i enlighet med konventionen O*NET.

Grundläggande kompetenser

Dessa kompetenser ärver bedömningsvägen och beteendeankarna för detta konstrukt.

TKompetensDefinitionPrognos för efterfrågan 2026–2030
V Defining handover moments
Handover design
Determines between departments or parties who delivers what when and which requirements that must meet. stable
V Setting escalation agreements
Escalation matrix
Records when an issue moves one level up, to whom, and within which response time. stable
V Agreeing service levels
Service level agreement
Agrees measurable commitments on delivery time, availability and quality and records how they are measured. stable
V Running supplier reviews
Supplier review
Discusses performance, deviations and improvement agreements with a supplier at fixed moments. stable
V Arranging information flows between departments
Information flow design
Determines which data is shared between teams, in which form and at which moment. rising
V Aligning chain partners during disruption
Chain coordination
Quickly aligns with partners on repriorisation and customer communication during breakdown, outage or peak. stable
V Drawing up a collaboration agreement
Collaboration agreement
Records the goal, roles, cost and risk sharing and the duration of a collaboration in writing. stable
Gratis demo