G Behavioural competence HF-D5.4-002 transversal 7 skills
Dealing with ambiguity
Works on when the assignment, information or division of roles is incomplete or contradictory, makes workable assumptions and tests them once more becomes clear.
How hrmforce measures this
- Assessment method
- Situational Judgement Test · rho 0.12 (SD 0.11)
- hrmforce instrument
- Big Fifty, Mental Resilience (4C), Competency Check
- Competency (50-framework)
- Flexibility
- Trainability
- low
- Demand outlook 2026 to 2030
- rising
Scenario with response options, scored on knowledge or behavioural tendency.
This is a selection criterion, not a short-term development goal. Do not put a three-month development plan on it.
Behavioural anchors
| Level | Behaviour at this level |
|---|---|
| N1 Guided | Asks what is meant when an assignment is unclear and then works according to the answer given. works under supervision and follows instruction · routine, one variable at a time · own task |
| N3 Proficient | Formulates explicit assumptions when information is missing, proceeds on that basis and revises the approach once new data arrives. sets own approach and seeks input proactively · several variables, some ambiguity · own team or process |
| N5 Leading | Sets direction under high uncertainty, makes the remaining uncertainty explicit and keeps the organisation moving until a decision can be taken. sets the standard and the policy · strategic, under high uncertainty · organisation, value chain or profession |
N2 and N4 are deliberately not anchored. Raters place them between the anchors, following the O*NET convention.
Underlying skills
These skills inherit the assessment route and the behavioural anchors of this construct.
| T | Skill | Definition | Demand outlook 2026 to 2030 |
|---|---|---|---|
| V | Making a workable assumption on incomplete information Working assumptions | Choosing an explicit assumption when data is missing and continuing the work on that basis. | rising |
| V | Recording assumptions and testing them later Assumption logging | Recording assumptions made in the document and revising them as soon as new information arrives. | rising |
| G | Starting on a vaguely defined assignment Starting without full clarity | Starting on a roughly described assignment by making a first delimitation yourself. | rising |
| V | Keeping open questions on a list Open questions log | Putting every open question on a list together with the person who can answer it. | stable |
| V | Raising conflicting instructions Surfacing conflicts | Setting two mutually exclusive instructions side by side and asking for a decision. | rising |
| V | Taking a provisional decision with a review point Provisional decisions | Making a choice that applies provisionally and setting in advance when you review it. | rising |
| V | Raising an unclear division of roles Clarifying roles | Putting overlap or a gap in roles on the agenda and proposing how to divide them. | rising |