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FF01 General management and executive lead managementSMEsales

Branch Director

Also known as: Branch Manager · Site Director · Regional Director

Leads an independent branch with its own profit responsibility, steering sales, staff and operations, and translates group frameworks into the local market.

The branch director carries full responsibility for a location with its own revenue, costs and staff, reporting to a regional or group management layer. Unlike a managing director, this role does not set strategy but must perform locally within given frameworks. In practice too much attention goes to regional revenue and too little to the ability to operate inside group frameworks, which produces friction as soon as an integration or system change arrives.

Competencies to measure

These are the behavioural and ability constructs in this profile. Each one shows which hrmforce questionnaire measures it.

Competencies to measure Target level hrmforce instrument Assessment method Behavioural anchor at target level
Decisiveness
Competency (50-framework): Decision-making ability
Knockout
N5 Big Fifty, 360 Feedback Situational Judgement Test Decides on irreversible matters with major consequences, records the trade off and sets which decisions others may take themselves.
integrity and dependability
Competency (50-framework): Integrity
Knockout
N5 Big Fifty (Integrity Scale), 360 Feedback, Structured interview Personality questionnaire Sets the organisation's integrity standards, enforces them also with influential parties and explains the resulting choices publicly.
Directing and steering people
Competency (50-framework): Management
N5 Big Fifty, Competency Check, 360 Feedback Assessment centre Designs the management line for the whole organisation, addresses managers on their style and defines what good steering means here.
Persuasiveness
Competency (50-framework): Persuasiveness
N5 Big Fifty, Competency Check, 360 Feedback Assessment centre Wins board and external parties over to a far reaching change of course and sustains that support when resistance increases.
organisational awareness
Competency (50-framework): Organizational Sensitivity
N5 Big Fifty, Competency Check, 360 Feedback Situational Judgement Test Sees through relations between organisational units and external parties and steers decision making by organising support at an early stage.
Entrepreneurship
Competency (50-framework): Entrepreneurship
N5 Big Fifty, Competency Check, Career Interest, 360 Feedback Assessment centre Sets up new activities or ventures for the organisation and carries the responsibility for investment and result.
Developing vision
Competency (50-framework): Vision
Knockout
N4 Big Fifty, Competency Check, 360 Feedback Assessment centre Connects trends in market and profession into a picture for the own team and tests it with colleagues.
Taking difficult personnel decisions
Competency (50-framework): Decision-making ability
N5 Big Fifty, Competency Check, 360 Feedback Assessment centre Decides on far reaching reorganisation and dismissal cases, weighs legal and human consequences and accounts for the choice to board and works council.
Stress tolerance
Competency (50-framework): Stress resilience
N5 Big Fifty, 15PF, Mental Resilience (4C) Personality questionnaire Keeps the organisation workable in crises, takes decisions under high uncertainty and sets the standard for composed action under pressure.
Market orientation
Competency (50-framework): Market Orientation
N5 Big Fifty, Competency Check, 360 Feedback Assessment centre Translates market developments into the strategic agenda of the organisation and repositions the offering for the longer term.
Dealing with ambiguity
Competency (50-framework): Flexibility
N5 Big Fifty, Mental Resilience (4C), Competency Check Situational Judgement Test Sets direction under high uncertainty, makes the remaining uncertainty explicit and keeps the organisation moving until a decision can be taken.

Short profile

The ten heaviest skills in this profile. The full profile with every skill, behavioural anchor and assessment method is in the download.

T Skill Target level Weight Knockout Assessment method
G Decisiveness N5 5 yes Situational Judgement Test
V Stakeholder management N5 5 no Assessment centre
G integrity and dependability N5 5 yes Personality questionnaire
V Strategic thinking N5 5 yes Assessment centre
G Directing and steering people N5 5 no Assessment centre
K Reading and interpreting financial reports N5 5 yes Knowledge test
V Risk assessment N5 4 no Work sample test
G Persuasiveness N5 4 no Assessment centre
G organisational awareness N5 4 no Situational Judgement Test
V Change management N5 4 no Assessment centre

See all 25 skills in the full profile

Assessment instruments for this job

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