Emergency response and first aid
Acts according to the emergency procedure in an accident, fire or evacuation, gives first aid within own authorisation and hands over to emergency services.
How hrmforce measures this
- Assessment method
- Certificate or diploma
- hrmforce instrument
- Knowledge test (client-specific)
- Competency (50-framework)
- Decision-making ability
- Trainability
- high
- Demand outlook 2026 to 2030
- stable
Formal proof of completed education or examination.
Behavioural anchors
| Level | Behaviour at this level |
|---|---|
| N1 Guided | Knows where equipment and escape routes are, raises the alarm per procedure and follows the emergency responder's instructions. works under supervision and follows instruction · routine, one variable at a time · own task |
| N3 Proficient | Gives first aid independently, coordinates an evacuation of own department and hands over to emergency services in a structured way. sets own approach and seeks input proactively · several variables, some ambiguity · own team or process |
| N5 Leading | Sets up emergency response for the organisation, plans drills and scenarios and evaluates performance with the regional safety authority. sets the standard and the policy · strategic, under high uncertainty · organisation, value chain or profession |
N2 and N4 are deliberately not anchored. Raters place them between the anchors, following the O*NET convention.
Underlying skills
These skills inherit the assessment route and the behavioural anchors of this construct.
| T | Skill | Definition | Demand outlook 2026 to 2030 |
|---|---|---|---|
| V | Performing emergency response duties Emergency response officer | Fills the emergency response officer role during an incident with alerting, first aid, firefighting and evacuation. | stable |
| V | Resuscitation with an AED CPR · AED | Starts resuscitation with chest compressions and ventilation and uses the AED following the spoken prompts. | stable |
| V | Using firefighting equipment Fire extinguisher use | Chooses the right extinguishing agent for the fire class and fights an incipient fire from a safe position. | stable |
| V | Guiding an evacuation Evacuation guidance | Guides people present during an evacuation along the escape route to the assembly point and checks the rooms. | stable |
| V | First aid for wounds and bleeding First aid | Stops a bleeding, dresses a wound and assesses whether professional help is needed. | stable |
| V | Running an evacuation drill Evacuation drill | Runs an evacuation drill with scenario, timing and observation and processes the lessons into the plan. | stable |
| V | Handing over to emergency services Handover to emergency services | Hands the situation over on arrival of ambulance or fire brigade stating what happened and what was already done. | stable |
| V | Raising the emergency alarm Emergency alerting | Alerts the emergency team and if needed the emergency number per internal procedure with place, nature and number involved. | stable |
| V | Managing first aid supplies and AED First aid supplies | Checks dressings, eye wash and the AED for presence and shelf life and replenishes the supplies. | stable |