Care Coordinator
Also known as: Care Coordination Nurse · Care Pathway Coordinator
Aligns care around a client across disciplines and organisations, oversees the care plan and flags when adjustment is needed.
The care coordinator oversees a client's entire care pathway across several disciplines and organisations. The title suggests authority, but the coordinator usually has no hierarchical mandate over the disciplines involved. The work therefore stands or falls on persuading and aligning without formal power, a factor recruitment rarely questions separately.
Competencies to measure
These are the behavioural and ability constructs in this profile. Each one shows which hrmforce questionnaire measures it.
| Competencies to measure | Target level | hrmforce instrument | Assessment method | Behavioural anchor at target level |
|---|---|---|---|---|
| interpersonal sensitivity Competency (50-framework): Sensitivity Knockout | N5 | Big Fifty, 360 Feedback, Colour Profile (Jung) | Personality questionnaire | Trains others in recognising social signals and uses that insight when designing sensitive change processes across the organisation. |
| Stress tolerance Competency (50-framework): Stress resilience Knockout | N5 | Big Fifty, 15PF, Mental Resilience (4C) | Personality questionnaire | Keeps the organisation workable in crises, takes decisions under high uncertainty and sets the standard for composed action under pressure. |
| Accuracy and attention to detail Competency (50-framework): Accuracy | N4 | Big Fifty, 360 Feedback | Personality questionnaire | Builds check moments into the own process, keeps track of errors and prevents repetition by adjusting the method. |
| Discipline and keeping commitments Competency (50-framework): Discipline | N4 | Big Fifty, 15PF, 360 Feedback | Personality questionnaire | Commits only to what is feasible, tracks own commitments and informs those involved as soon as a deadline comes under pressure. |
| Safety awareness Competency (50-framework): Discipline | N4 | Big Fifty, Competency Check | Situational Judgement Test | Recognises unsafe situations in own process, intervenes and addresses colleagues without bringing the work to a halt. |
| Switching between tasks and roles Competency (50-framework): Flexibility | N4 | Big Fifty, Colour Profile (Jung), Competency Check | On-the-job observation | Switches independently between execution and consultation tasks, keeps notes per role and correctly resumes interrupted work. |
| Physical strength and endurance Competency (50-framework): Energy | N4 | Work sample test | Work sample test | Moves heavy loads independently with aids, spreads the effort across the shift and maintains the agreed pace. |
Short profile
The ten heaviest skills in this profile. The full profile with every skill, behavioural anchor and assessment method is in the download.
| T | Skill | Target level | Weight | Knockout | Assessment method |
|---|---|---|---|---|---|
| G | interpersonal sensitivity | N5 | 5 | yes | Personality questionnaire |
| G | Stress tolerance | N5 | 5 | yes | Personality questionnaire |
| V | Nursing and personal care practice | N5 | 5 | yes | Work sample test |
| V | Medication safety | N4 | 5 | yes | Knowledge test |
| V | Stakeholder management | N5 | 4 | yes | Assessment centre |
| V | Planning and organising | N5 | 4 | no | Work sample test |
| G | Accuracy and attention to detail | N4 | 4 | no | Personality questionnaire |
| V | Conversation management | N4 | 4 | no | Assessment centre |
| V | multidisciplinary collaboration | N4 | 4 | yes | Assessment centre |
| G | Discipline and keeping commitments | N4 | 4 | no | Personality questionnaire |
See all 24 skills in the full profile
Assessment instruments for this job
Competency Check
Behavioral-Level Competency Assessment
Big Fifty
Personality questionnaire, 150 items, 25 factors
360 Feedback
Multiple assessments based on behavioral anchors
Knowledge test (client-specific)
Professional knowledge test, customized for each client
Work sample test
Representative work sample under standardized conditions
Colour Profile (Jung)
Four color types, linked to Big Fifty factors
15PF
Personality Profile, a shorter alternative to the Big Fifty
Mental Resilience (4C)
Mental Resilience According to the 4C Model
Communication Styles
Preferred communication style
Portfolio
Evaluation of prior work against fixed criteria
Ability Scan
Aptitude Test: Verbal, Numerical, and Abstract Reasoning Skills
Conflict Styles
Preferred style in conflict situations
Structured interview
Behavioral interview with a fixed structure
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