V Skill HF-D4.5-005 transversal 9 skills
Guiding adoption of new technology
Guiding the introduction of new systems or digital tools by practising use, adjusting working agreements and feeding user experiences back to developers.
How hrmforce measures this
- Assessment method
- On-the-job observation
- hrmforce instrument
- Competency Check, Work sample test
- Competency (50-framework)
- Innovative capacity
- Trainability
- high
- Demand outlook 2026 to 2030
- rising
Structured workplace observation with a form based on behavioural anchors.
Behavioural anchors
| Level | Behaviour at this level |
|---|---|
| N1 Guided | Learns to use a new system as instructed and reports failures and unclear points to the administrator. works under supervision and follows instruction · routine, one variable at a time · own task |
| N3 Proficient | Guides the team in adopting new software, adjusts working agreements and monitors whether the use is sustained. sets own approach and seeks input proactively · several variables, some ambiguity · own team or process |
| N5 Leading | Determines how the organisation introduces new technology, including agreements on responsible use of artificial intelligence, and measures adoption. sets the standard and the policy · strategic, under high uncertainty · organisation, value chain or profession |
N2 and N4 are deliberately not anchored. Raters place them between the anchors, following the O*NET convention.
Underlying skills
These skills inherit the assessment route and the behavioural anchors of this construct.
| T | Skill | Definition | Demand outlook 2026 to 2030 |
|---|---|---|---|
| V | Drawing up an adoption plan Adoption plan | Records how users are prepared, trained and supported during the introduction of a new system. | rising |
| V | Training key users Key user training | Trains a small group of advanced users who then help colleagues on the work floor. | rising |
| V | Adjusting working agreements to a new system Process realignment | Revises who records what and where as soon as a new system replaces the old method. | rising |
| V | Delivering user training End user training | Delivers hands on training in which users carry out the actions in the real system themselves. | rising |
| V | Collecting and relaying user experiences User feedback loop | Collects user bottlenecks and wishes and brings them in structured form to the administrator or supplier. | rising |
| T | Monitoring usage statistics Usage analytics | Tracks how many employees really use the system and which functions remain unused. | rising |
| V | Guiding migration and transition Migration support | Arranges data transfer, parallel recording and the moment the old system is switched off. | stable |
| V | Fitting an AI tool into a work process AI tool integration | Determines where an AI tool takes over work, who checks it and how the output is recorded. | rising |
| V | Handling questions after go live Post go live support | Arranges temporary extra support right after introduction and handles questions and faults quickly. | rising |