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V Skill HF-D3.6-003 transversal 8 skills

promoting psychological safety

Acting so that others can voice mistakes, doubt and criticism without disadvantage, by keeping own reactions predictable and following up on what is raised.

How hrmforce measures this

Assessment method
360-degree feedback
hrmforce instrument
Pulse Survey, 360 Feedback
Competency (50-framework)
Sensitivity
Trainability
medium
Demand outlook 2026 to 2030
rising

Multiple raters around the person rate behaviour against behavioural anchors.

Behavioural anchors

LevelBehaviour at this level
N1 Guided Responds calmly when a colleague reports a mistake and thanks that person for raising it.
works under supervision and follows instruction · routine, one variable at a time · own task
N3 Proficient Explicitly asks the team for doubt and dissent, names own mistakes and reports back what was done with signals raised.
sets own approach and seeks input proactively · several variables, some ambiguity · own team or process
N5 Leading Measures across the organisation whether people feel safe to speak up and steers leadership behaviour on those outcomes.
sets the standard and the policy · strategic, under high uncertainty · organisation, value chain or profession

N2 and N4 are deliberately not anchored. Raters place them between the anchors, following the O*NET convention.

Underlying skills

These skills inherit the assessment route and the behavioural anchors of this construct.

TSkillDefinitionDemand outlook 2026 to 2030
V Making mistakes discussable in the team
Learning from errors
Setting up a fixed moment where mistakes and near misses are discussed without repercussions. rising
G Bringing own mistake as an example
Modelling vulnerability
Being the first to name an own misstep in the team and telling what you took from it. rising
G Reacting predictably to bad news
Predictable response
Asking questions first when bad news arrives and only then discussing consequences and measures. rising
V Making room for questions and doubt
Inviting questions
Explicitly asking after an explanation or decision which doubt or question still remains. rising
V Following up on a concern raised
Closing the loop
Taking up a concern raised, telling the person what you did and reporting back the result. rising
V Leading a blameless review
Blameless postmortem
Directing a review of an incident at causes in the process rather than at who did it. rising
V Organising anonymous input
Anonymous input
Using a short anonymous round or survey so that sensitive points still reach the table. rising
V Agreeing team rules for dissent
Team ground rules
Agreeing with the team how and when members may contradict each other and what happens next. rising
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