Coordinator
Also known as: Work Coordinator · Team Coordinator
Distributes and aligns work within a team without hierarchical authority, keeps planning and agreements on track, and flags bottlenecks to the manager.
The coordinator is usually the most experienced professional in the team and keeps the work process running, but does not appraise people or manage a budget. That is exactly where the role differs from a team leader, since appraisal, absence and staffing stay with the manager. Selection often assumes a management role, while this function calls for influence without authority, which requires different conversational skills than directing.
Competencies to measure
These are the behavioural and ability constructs in this profile. Each one shows which hrmforce questionnaire measures it.
| Competencies to measure | Target level | hrmforce instrument | Assessment method | Behavioural anchor at target level |
|---|---|---|---|---|
| assertiveness Competency (50-framework): Assertiveness | N3 | Big Fifty, Colour Profile (Jung), 360 Feedback | Personality questionnaire | Raises a dissenting opinion in a team meeting, substantiates it and holds position when others raise objections. |
| Managing workload pressure Competency (50-framework): Stress resilience | N3 | Big Fifty, Competency Check, Pulse Survey | Structured interview | Cuts or shifts tasks independently when busy on the basis of importance, records this and discusses consequences with clients. |
| Safety awareness Competency (50-framework): Discipline | N3 | Big Fifty, Competency Check | Situational Judgement Test | Recognises unsafe situations in own process, intervenes and addresses colleagues without bringing the work to a halt. |
| Directing and steering people Competency (50-framework): Management Knockout | N2 | Big Fifty, Competency Check, 360 Feedback | Assessment centre | Gives a colleague a concrete assignment with expected result and timing and checks whether the assignment is understood. |
Short profile
The ten heaviest skills in this profile. The full profile with every skill, behavioural anchor and assessment method is in the download.
| T | Skill | Target level | Weight | Knockout | Assessment method |
|---|---|---|---|---|---|
| V | aligning and coordinating | N4 | 5 | no | Assessment centre |
| V | Planning and organising | N4 | 5 | yes | Work sample test |
| V | Monitoring progress | N4 | 4 | no | Structured interview |
| V | conflict handling | N3 | 4 | yes | Assessment centre |
| V | giving feedback | N3 | 4 | no | Assessment centre |
| G | assertiveness | N3 | 4 | no | Personality questionnaire |
| V | holding others to agreements | N3 | 4 | yes | Assessment centre |
| V | Translating direction into goals | N3 | 4 | no | Structured interview |
| V | Delegating | N3 | 4 | no | Assessment centre |
| V | Coaching | N3 | 4 | no | Simulation |
See all 24 skills in the full profile
Assessment instruments for this job
Competency Check
Behavioral-Level Competency Assessment
360 Feedback
Multiple assessments based on behavioral anchors
Work sample test
Representative work sample under standardized conditions
Big Fifty
Personality questionnaire, 150 items, 25 factors
Pulse Survey
Periodic measurement at the team and organizational levels
Colour Profile (Jung)
Four color types, linked to Big Fifty factors
Development Review
Structured development interview
Knowledge test (client-specific)
Professional knowledge test, customized for each client
Conflict Styles
Preferred style in conflict situations
Communication Styles
Preferred communication style
Structured interview
Behavioral interview with a fixed structure
Ability Scan
Aptitude Test: Verbal, Numerical, and Abstract Reasoning Skills
Portfolio
Evaluation of prior work against fixed criteria
Comparable jobs
27 skills in the profile · medior
Head of Department28 skills in the profile · senior
Operations Manager28 skills in the profile · senior
Supervisor25 skills in the profile · medior
Shift Leader28 skills in the profile · medior
Working Foreman27 skills in the profile · medior
Site Manager28 skills in the profile · senior
Service Manager28 skills in the profile · senior