Taking difficult personnel decisions
Deciding on improvement tracks, transfer or termination of employment, with careful documentation and a clear explanation to the people involved.
How hrmforce measures this
- Assessment method
- Assessment centre · rho 0.29 (SD 0.09)
- hrmforce instrument
- Big Fifty, Competency Check, 360 Feedback
- Competency (50-framework)
- Decision-making ability
- Trainability
- medium
- Demand outlook 2026 to 2030
- stable
Multiple exercises, multiple assessors, dimension-wise scoring.
This is a selection criterion, not a short-term development goal. Do not put a three-month development plan on it.
Behavioural anchors
| Level | Behaviour at this level |
|---|---|
| N1 Guided | Raises concerns about the performance of a colleague in time and with examples to the responsible manager. works under supervision and follows instruction · routine, one variable at a time · own task |
| N3 Proficient | Takes a substantiated decision after a completed improvement track, discusses it in person and records the grounds in the file. sets own approach and seeks input proactively · several variables, some ambiguity · own team or process |
| N5 Leading | Decides on far reaching reorganisation and dismissal cases, weighs legal and human consequences and accounts for the choice to board and works council. sets the standard and the policy · strategic, under high uncertainty · organisation, value chain or profession |
N2 and N4 are deliberately not anchored. Raters place them between the anchors, following the O*NET convention.
Underlying skills
These skills inherit the assessment route and the behavioural anchors of this construct.
| T | Skill | Definition | Demand outlook 2026 to 2030 |
|---|---|---|---|
| G | Building a careful personnel file Documentation for decisions | Records conversations, agreements, warnings and results so that a decision is verifiable afterwards. | stable |
| G | Holding a dismissal conversation Dismissal conversation | Communicates the decision to end employment, names the ground and discusses the next steps respectfully. | stable |
| G | Preparing a settlement agreement Settlement agreement | Prepares with legal support a proposal covering end date, compensation, leave and reference agreements. | stable |
| G | Deciding and explaining a transfer Reassignment decision | Decides to place an employee in another role or team and explains the reason to everyone involved. | stable |
| G | Imposing a disciplinary measure Disciplinary action | Chooses a fitting measure such as a warning, suspension or withholding and records the substantiation. | stable |
| G | Deciding on contract renewal Contract renewal decision | Weighs performance, headcount room and risk and decides in time whether a temporary contract is renewed. | stable |
| K | Applying the Dutch reflection principle Reflection principle | Determines during downsizing per job group and age bracket who qualifies for dismissal based on service length. | stable |
| G | Absorbing the team impact of a decision Managing team fallout | Discusses the consequences of a drastic personnel decision with the team and restores calm and workload balance. | stable |