V Skill HF-D3.6-004 transversal 8 skills

accessible communication and working

Arranging information and working formats so that all participants can follow and use them, with clear language, usable materials and suitable aids.

How hrmforce measures this

The candidate performs a representative work sample under standardised conditions.

Level	Behaviour at this level
N1 Guided	Explains a message in simple language and checks whether the recipient can follow the content. works under supervision and follows instruction · routine, one variable at a time · own task
N3 Proficient	Adapts documents, presentations and meeting formats to participants' needs and offers alternatives where these are needed. sets own approach and seeks input proactively · several variables, some ambiguity · own team or process
N5 Leading	Sets organisational standards for accessible communication and working formats and periodically tests products and systems against those standards. sets the standard and the policy · strategic, under high uncertainty · organisation, value chain or profession

N2 and N4 are deliberately not anchored. Raters place them between the anchors, following the O*NET convention.

These skills inherit the assessment route and the behavioural anchors of this construct.

T	Skill	Definition	Demand outlook 2026 to 2030
V	Writing texts in plain language Plain language	Writing letters and instructions with short sentences, everyday words and a clear question or action.	rising
V	Organising an accessible meeting Accessible meetings	Sending documents in advance, using a timed agenda and checking the room and equipment beforehand.	rising
T	Arranging subtitles and transcripts Captioning	Turning on automatic subtitles for online meetings and video and providing a written transcript.	rising
V	Formatting documents accessibly WCAG · Accessible documents	Using headings, readable contrast and a logical reading order so screen readers can follow a document.	rising
V	Adding alternative text to images Alt text	Adding a short description of what is shown to images in documents and messages.	rising
V	Adapting the working format to participants Adapting formats	Choosing between plenary, subgroups or written input at a session so that everyone can take part.	rising
V	Arranging aids for participation Arranging accommodations	Requesting an interpreter, live captioner, adapted chair or adapted material for a participant in good time.	rising
V	Offering information in multiple formats Multimodal communication	Making the same message available to the audience in written, spoken and visual form.	rising