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V Skill HF-D4.2-004 transversal 9 skills

Conducting performance conversations

Preparing and holding conversations about performance and results, using factual examples, mutual checking and recorded agreements about improvement or next steps.

How hrmforce measures this

Assessment method
Simulation
hrmforce instrument
Development Review, 360 Feedback, Competency Check
Competency (50-framework)
Judgment
Trainability
high
Demand outlook 2026 to 2030
stable

Simulated work situation, usually digital, with standardised scoring.

Behavioural anchors

LevelBehaviour at this level
N1 Guided Prepares a conversation with two concrete examples of work and asks the manager to review it beforehand.
works under supervision and follows instruction · routine, one variable at a time · own task
N3 Proficient Conducts annual reviews independently, supports the judgement with facts and records improvement agreements with deadlines in writing.
sets own approach and seeks input proactively · several variables, some ambiguity · own team or process
N5 Leading Sets the review cycle and assessment standards for the organisation and samples the quality of recorded judgements.
sets the standard and the policy · strategic, under high uncertainty · organisation, value chain or profession

N2 and N4 are deliberately not anchored. Raters place them between the anchors, following the O*NET convention.

Underlying skills

These skills inherit the assessment route and the behavioural anchors of this construct.

TSkillDefinitionDemand outlook 2026 to 2030
V Holding a performance review conversation
Performance review
Discusses performance in two directions using factual examples and agrees on improvement and support. stable
V Holding an appraisal conversation
Appraisal interview
Gives a substantiated judgement on performance and behaviour over a period and records the outcome. stable
V Holding a goal setting conversation
Goal setting meeting
Agrees with the employee at the start of a period the results to be achieved and the preconditions. stable
V Setting up an improvement track
Performance improvement plan
Draws up a plan with goals, guidance, term and check moments when performance is insufficient. stable
V Giving feedback with examples
Behavioural feedback
Describes situation, behaviour and effect so the employee knows exactly what was noticed. stable
V Recording a conversation report
Conversation records
Records agreements, judgement and the employee's response in writing and has the report signed. declining
V Collecting 360 degree feedback
360 degree feedback
Collects feedback from colleagues, clients and manager and discusses the resulting picture with the employee. stable
V Explaining an insufficient appraisal
Delivering a poor rating
Delivers a negative judgement clearly and respectfully, substantiates it with facts and names the consequences. stable
V Expressing recognition and appreciation
Recognition
Names good performance concretely, at the right moment and visibly for the rest of the team. rising
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