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V Skill HF-D8.6-002 cross-sector 9 skills

Contract management

Manages ongoing contracts on performance, deadlines and costs, holds meetings with the supplier and renews, amends or terminates in time.

How hrmforce measures this

Assessment method
Work sample test · rho 0.33 (SD 0.09)
hrmforce instrument
Work sample test, Knowledge test (client-specific)
Competency (50-framework)
Progress monitoring
Trainability
high
Demand outlook 2026 to 2030
stable

The candidate performs a representative work sample under standardised conditions.

Behavioural anchors

LevelBehaviour at this level
N1 Guided Keeps contract data and agreed performance in the contract register and reports approaching end dates.
works under supervision and follows instruction · routine, one variable at a time · own task
N3 Proficient Holds periodic supplier meetings based on performance figures and records agreements and changes in a traceable way.
sets own approach and seeks input proactively · several variables, some ambiguity · own team or process
N5 Leading Determines how contract management is organised and decides on escalation and termination for major contracts.
sets the standard and the policy · strategic, under high uncertainty · organisation, value chain or profession

N2 and N4 are deliberately not anchored. Raters place them between the anchors, following the O*NET convention.

Underlying skills

These skills inherit the assessment route and the behavioural anchors of this construct.

TSkillDefinitionDemand outlook 2026 to 2030
V Maintaining a contract register
Contract register
Keeps term, value, owner and notice period per contract in a central overview. stable
V Monitoring contract performance
Contract performance monitoring
Compares delivered performance with the contract agreements and records deviations. stable
V Holding a supplier review meeting
Supplier review
Periodically discusses performance, issues and improvement actions with the supplier and records agreements. stable
V Renewing or terminating a contract
Contract renewal
Decides in time on renewal or termination and sends the notice within the deadline. stable
V Recording changes and additional work
Change order
Records deviations from the original assignment in writing with price and consequences. stable
V Identifying contract risks
Contract risk
Recognises risky clauses on liability, indexation, exclusivity and dependency. stable
V Monitoring terms and notice periods
Contract term monitoring
Sets alert moments for end dates and notice periods so contracts do not renew unnoticed. stable
V Conducting a supplier evaluation
Supplier evaluation
Assesses suppliers periodically on quality, delivery and cooperation using fixed criteria. stable
V Escalating with a supplier
Supplier escalation
Escalates repeated shortfall to a higher level and formally notifies the supplier of default. stable
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