V Skill HF-D3.4-005 transversal 7 skills

holding others to agreements

Approaching others when agreements or standards are not met, naming the gap and recording a new agreement together with them.

How hrmforce measures this

Multiple exercises, multiple assessors, dimension-wise scoring.

Level	Behaviour at this level
N1 Guided	Addresses a direct colleague about an agreement that was not met and asks when it will be done. works under supervision and follows instruction · routine, one variable at a time · own task
N3 Proficient	Also addresses colleagues outside own team about agreements, names the consequence and follows up on the new agreement. sets own approach and seeks input proactively · several variables, some ambiguity · own team or process
N5 Leading	Addresses executives and partners on compliance with agreements and anchors that practice in the organisation's way of working. sets the standard and the policy · strategic, under high uncertainty · organisation, value chain or profession

N2 and N4 are deliberately not anchored. Raters place them between the anchors, following the O*NET convention.

These skills inherit the assessment route and the behavioural anchors of this construct.

T	Skill	Definition	Demand outlook 2026 to 2030
V	Addressing a colleague on a missed commitment Holding to account	Approaching a colleague who did not keep a commitment, naming the gap and making a follow-up agreement.	stable
V	Naming the gap between agreement and practice Naming the gap	Describing factually what was agreed and what happened in practice, without reproach.	stable
V	Recording a new agreement after addressing someone Follow-up agreements	Recording together after such a conversation what changes, who does it and when you review.	stable
V	Escalating repeated failure to keep agreements Escalating non-compliance	Involving the manager when agreements are repeatedly missed, with a factual overview of what happened.	stable
V	Addressing someone on safety rules Safety intervention	Addressing a colleague or visitor immediately when a safety rule at the workplace is not followed.	stable
V	Holding a supplier to an agreement Supplier management	Addressing a supplier or subcontractor on delivery time, quality or price agreement and requesting redress.	stable
V	Monitoring compliance with team agreements Monitoring agreements	Periodically checking whether team agreements are still followed and discussing the outcome in the team.	stable