G Behavioural competence HF-D3.2-001 transversal 7 skills

interpersonal sensitivity

Noticing verbal and non-verbal signals from others, naming what stands out and adjusting own behaviour accordingly during the contact.

How hrmforce measures this

Self-report of behavioural preferences. At hrmforce the Big Fifty and the 15PF.

This is a selection criterion, not a short-term development goal. Do not put a three-month development plan on it.

Level	Behaviour at this level
N1 Guided	Notices when a conversation partner disengages or hesitates and asks whether the explanation is clear. works under supervision and follows instruction · routine, one variable at a time · own task
N3 Proficient	Names observed tension or reticence during a conversation and adapts tone, pace and wording accordingly. sets own approach and seeks input proactively · several variables, some ambiguity · own team or process
N5 Leading	Trains others in recognising social signals and uses that insight when designing sensitive change processes across the organisation. sets the standard and the policy · strategic, under high uncertainty · organisation, value chain or profession

N2 and N4 are deliberately not anchored. Raters place them between the anchors, following the O*NET convention.

These skills inherit the assessment route and the behavioural anchors of this construct.

T	Skill	Definition	Demand outlook 2026 to 2030
G	Naming non-verbal signals Reading body language	Naming during a conversation what you observe in the other person's posture, gaze or voice.	rising
G	Adjusting tone and pace to the other person Adapting communication style	Adjusting pace, wording and tone in a conversation as soon as the other person disengages or withdraws.	rising
V	Probing when someone hesitates Probing questions	Asking follow-up questions about what the other person really means when an answer is hesitant or short.	rising
G	Naming the mood in a group Reading the room	Naming in a meeting that the atmosphere or energy is shifting and putting that up for discussion.	rising
V	Checking whether a message landed Checking understanding	Asking at the end of a conversation what the other person understood and what they will do.	rising
G	Raising discomfort you notice in others Addressing discomfort	Naming that someone seems uncomfortable or absent and asking what is going on in the work.	rising
G	Tuning own response to the situation Situational response	Choosing own response in a conversation based on what the other person can handle at that moment.	rising