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FF06 HR, recruitment and L and D medior HRsalesservices

Staffing Consultant

Also known as: Recruitment Consultant · Employment Agency Consultant

Places temporary workers with client companies, runs intakes and planning, handles hours processing and maintains relationships with candidates and clients.

The staffing consultant works at a temporary staffing or secondment agency and combines placement with commercial and administrative tasks. Unlike the corporate recruiter, cycle times are short, volume is high and steering is on revenue and filled hours. Selection stalls on commercial drive as the main criterion, while in practice the role fails on simultaneously managing planning, collective agreement rules and client expectations when workers call in sick early in the morning.

Competencies to measure

These are the behavioural and ability constructs in this profile. Each one shows which hrmforce questionnaire measures it.

Competencies to measure Target level hrmforce instrument Assessment method Behavioural anchor at target level
Listening and probing
Competency (50-framework): Listen
N4 Big Fifty, 360 Feedback 360-degree feedback Summarises both the content and the feeling of the other party and probes until the real interest behind the request becomes visible.
interpersonal sensitivity
Competency (50-framework): Sensitivity
N4 Big Fifty, 360 Feedback, Colour Profile (Jung) Personality questionnaire Names observed tension or reticence during a conversation and adapts tone, pace and wording accordingly.
organisational awareness
Competency (50-framework): Organizational Sensitivity
N4 Big Fifty, Competency Check, 360 Feedback Situational Judgement Test Assesses which interests a proposal touches, involves the right people beforehand and chooses a suitable moment to raise it.
integrity and dependability
Competency (50-framework): Integrity
N4 Big Fifty (Integrity Scale), 360 Feedback, Structured interview Personality questionnaire Reports a possible conflict of interest on own initiative and asks for review before a decision is taken.
Managing workload pressure
Competency (50-framework): Stress resilience
N4 Big Fifty, Competency Check, Pulse Survey Structured interview Cuts or shifts tasks independently when busy on the basis of importance, records this and discusses consequences with clients.
independence
Competency (50-framework): Independence
N3 Big Fifty, 15PF Personality questionnaire Takes a decision that departs from the group line, explains the reasoning behind it and accepts the consequences.

Short profile

The ten heaviest skills in this profile. The full profile with every skill, behavioural anchor and assessment method is in the download.

T Skill Target level Weight Knockout Assessment method
V Recruiting and selecting N4 5 yes Structured interview
G Listening and probing N4 4 no 360-degree feedback
G interpersonal sensitivity N4 4 no Personality questionnaire
G organisational awareness N4 4 no Situational Judgement Test
G integrity and dependability N4 4 no Personality questionnaire
G Managing workload pressure N4 4 no Structured interview
K Applying basic employment law N3 4 yes Knowledge test
V Acquisition and lead generation N3 4 no Work sample test
V Account management N3 4 no Structured interview
V Employer branding and recruitment N3 4 no Work sample test

See all 24 skills in the full profile

Assessment instruments for this job

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