V Skill HF-D8.6-004 cross-sector 9 skills

Planning of operational processes

Distributes work, people and resources over time so that the required output or service is achieved with the available capacity.

How hrmforce measures this

The candidate performs a representative work sample under standardised conditions.

Level	Behaviour at this level
N1 Guided	Fills in the daily roster following the fixed planning rules and reports staffing bottlenecks to the planner. works under supervision and follows instruction · routine, one variable at a time · own task
N3 Proficient	Makes the weekly planning for a team, takes peak load and absence into account and replans when disruptions occur. sets own approach and seeks input proactively · several variables, some ambiguity · own team or process
N5 Leading	Determines the planning model for several departments and decides on capacity expansion or outsourcing of work. sets the standard and the policy · strategic, under high uncertainty · organisation, value chain or profession

N2 and N4 are deliberately not anchored. Raters place them between the anchors, following the O*NET convention.

These skills inherit the assessment route and the behavioural anchors of this construct.

T	Skill	Definition	Demand outlook 2026 to 2030
V	Making a capacity plan Capacity planning	Sets available hours, people and machines against expected demand and names shortage or surplus.	rising
V	Building a staff roster Staff scheduling	Creates a roster that matches demand and fits within law, collective agreement and availability.	rising
V	Allocating work orders Work allocation	Assigns jobs to technicians, teams or machines based on priority and availability.	rising
V	Reducing lead time Lead time reduction	Measures the lead time of a process, removes waiting and handovers and shortens the total time.	rising
V	Removing a bottleneck Bottleneck removal	Identifies the step that limits output and increases capacity there specifically.	rising
V	Making a demand forecast Demand forecasting	Forecasts expected demand per period using history, season and order book.	rising
V	Adjusting the plan on disruption Rescheduling	Reschedules on sickness, breakdown or rush order and informs those involved immediately.	rising
T	Using planning software	Works with a digital planning board or planning module for capacity, rosters and orders.	rising
V	Measuring utilisation Utilisation rate	Calculates which share of the available capacity was actually used productively.	rising