V Skill HF-D3.5-004 transversal 7 skills

representing interests

Putting forward the interest of a group, client or organisation on their behalf with others and obtaining support or a decision for it.

How hrmforce measures this

Multiple exercises, multiple assessors, dimension-wise scoring.

Level	Behaviour at this level
N1 Guided	Passes a question from a colleague or client to the right person and reports the answer back. works under supervision and follows instruction · routine, one variable at a time · own task
N3 Proficient	Advocates a position with decision makers, supports it with facts and interests, and negotiates a feasible outcome. sets own approach and seeks input proactively · several variables, some ambiguity · own team or process
N5 Leading	Represents the organisational interest with public authorities or sector bodies and thereby influences regulation or sector-wide agreements. sets the standard and the policy · strategic, under high uncertainty · organisation, value chain or profession

N2 and N4 are deliberately not anchored. Raters place them between the anchors, following the O*NET convention.

These skills inherit the assessment route and the behavioural anchors of this construct.

T	Skill	Definition	Demand outlook 2026 to 2030
V	Representing a client's interest Client advocacy	Putting forward a client's wish and entitlement to an authority on their behalf and reporting back.	rising
V	Obtaining a mandate from constituents Obtaining a mandate	Collecting from the represented group before a meeting which position and which room you have.	stable
V	Putting an interest to decision makers Advocacy	Presenting the represented group's interest with supporting arguments to whoever takes the decision.	stable
V	Negotiating on behalf of others Representative negotiation	Negotiating terms within the given mandate and presenting the outcome to the constituents.	stable
V	Informing constituents about outcomes Constituent reporting	Explaining to the represented group what was agreed, what was not achieved and what happens next.	stable
V	Raising a case with an authority Filing a case	Submitting an individual or collective matter in writing to the competent authority or municipality.	stable
V	Forming a coalition around an interest Coalition building	Seeking out parties with the same interest and agreeing a joint position and joint action with them.	rising