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V Skill HF-D1.3-002 transversal 9 skills

Systems thinking

Describes how parts of a process or organisation influence each other, including feedback, delay and unintended effects.

How hrmforce measures this

Assessment method
Work sample test · rho 0.33 (SD 0.09)
hrmforce instrument
Competency Check, Work sample test
Competency (50-framework)
Conceptual thinking
Trainability
high
Demand outlook 2026 to 2030
rising

The candidate performs a representative work sample under standardised conditions.

Behavioural anchors

LevelBehaviour at this level
N1 Guided Names who or what depends on the own task earlier and later in the process.
works under supervision and follows instruction · routine, one variable at a time · own task
N3 Proficient Maps the chain around a bottleneck, points out the feedback loop and predicts the effect of an intervention.
sets own approach and seeks input proactively · several variables, some ambiguity · own team or process
N5 Leading Models the interplay between departments, market and regulation and shifts the intervention to the point with the greatest leverage.
sets the standard and the policy · strategic, under high uncertainty · organisation, value chain or profession

N2 and N4 are deliberately not anchored. Raters place them between the anchors, following the O*NET convention.

Underlying skills

These skills inherit the assessment route and the behavioural anchors of this construct.

TSkillDefinitionDemand outlook 2026 to 2030
V Drawing causal loop diagrams
Causal loop diagram · Systems map
Draws how factors reinforce or dampen each other in a diagram with arrows and feedback loops. rising
V Naming feedback in processes
Feedback loops · Reinforcing effects
Describes where the outcome of a process influences that process again and with which effect. rising
V Estimating delay in effects
Time delay · Lagged effects
Estimates how much time lies between an intervention and its noticeable effect and plans accordingly. rising
V Anticipating unintended effects
Unintended consequences · Side effects
States in advance which unwanted side effects a measure may cause elsewhere in the organisation. rising
V Mapping chain dependencies
Dependency mapping · Chain analysis
Records which steps, parties and systems depend on each other and where the chain can break. rising
V Setting system boundaries
System boundaries · Scoping a system
Determines what falls inside and outside the system considered and justifies that choice in the analysis. rising
V Locating bottlenecks in a chain
Bottleneck analysis · Theory of constraints
Determines which step limits throughput of the whole and calculates what resolving it would yield. rising
V Mapping the value stream
Value stream mapping · VSM
Maps all steps from request to delivery and marks where waiting time and waste occur. stable
V Identifying leverage points
Leverage points · High leverage intervention
Finds the place in a system where a small intervention yields the largest lasting effect. rising
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