V Skill HF-D7.1-001 transversal 8 skills
Working with digital devices and applications
Uses computers, mobile devices and standard applications to carry out work tasks, adjusts settings and resolves simple usage problems without help.
How hrmforce measures this
- Assessment method
- Work sample test · rho 0.33 (SD 0.09)
- hrmforce instrument
- Knowledge test (client-specific), Work sample test
- Trainability
- high
- Demand outlook 2026 to 2030
- stable
The candidate performs a representative work sample under standardised conditions.
Behavioural anchors
| Level | Behaviour at this level |
|---|---|
| N1 Guided | Opens and uses the prescribed applications for own tasks and asks for help whenever an unfamiliar message appears. works under supervision and follows instruction · routine, one variable at a time · own task |
| N3 Proficient | Selects the appropriate device and application for each task and fixes common disruptions without support from others. sets own approach and seeks input proactively · several variables, some ambiguity · own team or process |
| N5 Leading | Defines organisation wide which digital workplace facilities are used and guides their introduction across all teams. sets the standard and the policy · strategic, under high uncertainty · organisation, value chain or profession |
N2 and N4 are deliberately not anchored. Raters place them between the anchors, following the O*NET convention.
Underlying skills
These skills inherit the assessment route and the behavioural anchors of this construct.
| T | Skill | Definition | Demand outlook 2026 to 2030 |
|---|---|---|---|
| V | Setting up workstation and peripherals Workstation setup | Connects monitor, docking station, printer and headset and configures the workstation for daily use. | stable |
| V | Using keyboard shortcuts Keyboard shortcuts | Performs frequent actions with key combinations instead of the mouse and thereby works noticeably faster. | stable |
| V | Installing and updating software Software updates | Installs approved applications, applies updates and checks that settings and licences remain correct afterwards. | declining |
| V | Setting up a file structure File naming convention | Designs a folder structure with fixed naming conventions so colleagues can find files without explanation. | stable |
| V | Scanning and applying OCR OCR · Document scanning | Digitises paper documents with a scanner and converts images into searchable text using character recognition. | declining |
| V | Configuring a mobile device for work Mobile device setup | Sets up a phone or tablet for business use with work mail, secured access and separated personal use. | stable |
| V | Resolving simple usage problems Basic troubleshooting | Recognises common problems with login, printing or connectivity and resolves them using standard steps. | declining |
| V | Operating a hybrid meeting room Hybrid meeting setup | Starts video and audio in a meeting room, shares a screen and involves participants joining remotely. | stable |