V Skill HF-D10.6-002 cross-sector 8 skills
Working with shift work and irregular hours
Organises own work around changing shifts and irregular hours, keeps handover complete and coordinates planning and availability with the team.
How hrmforce measures this
- Assessment method
- Structured interview · rho 0.42 (SD 0.19)
- hrmforce instrument
- Big Fifty, Structured interview
- Competency (50-framework)
- Flexibility
- Trainability
- medium
- Demand outlook 2026 to 2030
- stable
Behaviour-based interview with fixed questions and a rating scale per question.
Behavioural anchors
| Level | Behaviour at this level |
|---|---|
| N1 Guided | Works according to the roster, arrives on time and hands over outstanding matters at the end of the shift. works under supervision and follows instruction · routine, one variable at a time · own task |
| N3 Proficient | Plans own work across changing shifts, allocates tasks to the part of day that suits them best and swaps carefully. sets own approach and seeks input proactively · several variables, some ambiguity · own team or process |
| N5 Leading | Designs roster models for the organisation, weighs continuity against workability and makes agreements with team and representation. sets the standard and the policy · strategic, under high uncertainty · organisation, value chain or profession |
N2 and N4 are deliberately not anchored. Raters place them between the anchors, following the O*NET convention.
Underlying skills
These skills inherit the assessment route and the behavioural anchors of this construct.
| T | Skill | Definition | Demand outlook 2026 to 2030 |
|---|---|---|---|
| V | Organising shift work Shift work organisation | Organises own work around a shift roster with fixed moments for preparation, handover and completion. | stable |
| V | Keeping to a break rhythm Break scheduling | Keeps to the agreed break moments and arranges with the team who takes over the work during the break. | stable |
| K | Rostering under Dutch working hours law Working hours act | Makes a roster that respects the working hours act limits for shift length, rest and night shifts. | stable |
| V | Keeping handover complete at shift change Shift handover | Hands over the state of affairs, open actions and risks at shift change and has that confirmed. | stable |
| V | Coordinating availability with the team Availability planning | Coordinates availability, preferred shifts and holidays in good time so the roster can be completed. | stable |
| V | Organising on call duty On call duty | Organises on call duty with a roster, response time, reachability and recording of the hours worked. | stable |
| V | Organising a night shift Night shift organisation | Organises the night shift with a work sequence, point of contact and handover matched to the staffing level. | stable |
| V | Arranging shift swaps Shift swapping | Arranges a shift swap with a colleague, checks that rest time still complies and has the change recorded. | stable |