+31 (0)88 88 321 88
V Skill HF-D7.8-002 cross-sector 10 kompetenser

Functional and application management

Keeps an application working and fitting for users by collecting needs, managing settings and coordinating changes with the supplier.

Hur hrmforce mäter detta

Bedömningsmetod
Work sample test · rho 0.33 (SD 0.09)
hrmforce instrument
Knowledge test (client-specific), Work sample test
Kompetens (50-ramverk)
Customer Focus
Utbildningsbarhet
high
Prognos för efterfrågan 2026–2030
stable

The candidate performs a representative work sample under standardised conditions.

Beteendeankare

NivåBeteende på denna nivå
N1 Guided Handles user questions about an application as instructed and records requests in the designated register.
works under supervision and follows instruction · routine, one variable at a time · own task
N3 Proficient Independently manages an application, prioritises change requests with users and tests new versions before they go live.
sets own approach and seeks input proactively · several variables, some ambiguity · own team or process
N5 Leading Determines how functional management is organised and decides on the lifespan of applications.
sets the standard and the policy · strategic, under high uncertainty · organisation, value chain or profession

N2 och N4 är medvetet inte förankrade. Bedömarna placerar dem mellan förankringarna, i enlighet med konventionen O*NET.

Grundläggande kompetenser

Dessa kompetenser ärver bedömningsvägen och beteendeankarna för detta konstrukt.

TKompetensDefinitionPrognos för efterfrågan 2026–2030
V Performing functional management
Functional management
Keeps an application fitting for users by managing needs, settings, data and supplier contacts. stable
K Applying BiSL
BiSL
Works according to the bisl processes for use management, functionality management and information governance. stable
V Prioritising change requests
Change request prioritisation
Weighs user requests on value, urgency and effort and records a decision with justification. rising
V Managing application settings
Application configuration
Manages parameters, drop down lists, templates and workflow settings and tests changes before they go live. stable
V Managing authorisations in an application
Application authorisation
Assigns roles and rights in the application according to the authorisation model and reviews them periodically. rising
V Instructing users on an application
User training
Explains new features and ways of working to users with short instructions, demonstration and answers to questions. stable
V Testing a supplier release
Release acceptance testing
Tests a new supplier version against own configuration and critical processes before release. stable
V Aligning release planning with the business
Release planning
Aligns rollout moments with busy periods, training and availability of key users. stable
G Maintaining a key user network
Key user network
Keeps a network of key users active who collect needs, help colleagues and co test changes. stable
V Decommissioning an application
Application decommissioning
Takes an application out of service with data migration, retention arrangements and withdrawal of licences and rights. stable
Gratis demo