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FF09 IT infrastructure, operations and security medior ITengineeringenterprise

Technical Systems Manager

Även känt som: Technical Operations Manager · Infrastructure Support Specialist

Keeps the technical layer beneath applications running by performing maintenance, changes and monitoring in line with agreed service levels.

The technical systems manager carries out maintenance and changes on servers, databases and middleware that run the organisation's applications. Unlike the functional manager, this role works with technology rather than with users, and unlike the cloud engineer the emphasis is maintaining existing environments rather than building new ones. Selection tests technology, while the bottleneck is planned working: maintenance postponed because more urgent work always appears turns quietly into a backlog that only a project can clear.

Kompetenser som ska mätas

Dessa är beteende- och förmågekonstruktionerna i denna profil. För varje konstruktion anges vilken frågehrmforce-frågeformulär som mäter den.

Kompetenser som ska mätas Målnivå hrmforce instrument Bedömningsmetod Beteendeankare på målnivå
Discipline and keeping commitments
Kompetens (50-ramverk): Discipline
N4 Big Fifty, 15PF, 360 Feedback Personality questionnaire Commits only to what is feasible, tracks own commitments and informs those involved as soon as a deadline comes under pressure.
Accuracy and attention to detail
Kompetens (50-ramverk): Accuracy
N4 Big Fifty, 360 Feedback Personality questionnaire Builds check moments into the own process, keeps track of errors and prevents repetition by adjusting the method.
integrity and dependability
Kompetens (50-ramverk): Integrity
N4 Big Fifty (Integrity Scale), 360 Feedback, Structured interview Personality questionnaire Reports a possible conflict of interest on own initiative and asks for review before a decision is taken.
Stress tolerance
Kompetens (50-ramverk): Stress resilience
N4 Big Fifty, 15PF, Mental Resilience (4C) Personality questionnaire Keeps working in a structured way at peak load, keeps agreements with clients clear and flags early which results are at risk.

Kort profil

De tio viktigaste kompetenserna i denna profil. Den fullständiga profilen med alla kompetenser, beteendeankare och utvärderingsmetoder finns i nedladdningsfilen.

T Kompetens Målnivå Vikt Knockout Bedömningsmetod
V Problem analysis N4 5 ja Assessment centre
G Discipline and keeping commitments N4 5 nej Personality questionnaire
K Basic networking knowledge N4 5 ja Knowledge test
V System administration and monitoring N4 5 ja Work sample test
V Incident management and troubleshooting N4 5 ja Work sample test
V Access and identity management N4 5 ja Work sample test
G Accuracy and attention to detail N4 4 nej Personality questionnaire
G integrity and dependability N4 4 nej Personality questionnaire
G Stress tolerance N4 4 nej Personality questionnaire
V Information security in the work process N4 4 nej Knowledge test

Se alla 25 kompetenser i den fullständiga profilen

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