Care Team Manager
Også kendt som: Nurse Manager · Healthcare Team Manager
Leads a care team, guards rosters, quality and safety of care, and balances client demand against the available staffing capacity.
The care team manager is responsible for one or more care teams at a location and works within frameworks set by the board, legislation and care contracts. Unlike a nurse specialist, this role steers staffing, absence and team performance rather than individual clinical content. Selection often promotes the best care professional in the team, while roster management, absence policy and holding former colleagues to account are exactly where that step fails.
Kompetencer, der skal måles
Dette er adfærds- og kompetencekonstruktionerne i denne profil. Hver enkelt viser, hvilket spørgeskema i hrmforce der måler den.
| Kompetencer, der skal måles | Målniveau | hrmforce instrument | Evalueringsmetode | Adfærdsmæssigt anker på målniveau |
|---|---|---|---|---|
| Directing and steering people Kompetence (50-rammeværk): Management Knockout | N4 | Big Fifty, Competency Check, 360 Feedback | Assessment centre | Sets expectations and boundaries per team member, addresses deviating behaviour directly and records agreements in writing. |
| Empathy in service delivery Kompetence (50-rammeværk): Sensitivity | N4 | Big Fifty, 360 Feedback | Personality questionnaire | Puts self in the position of a client in a vulnerable situation, chooses words carefully and keeps the agreement businesslike. |
| Managing workload pressure Kompetence (50-rammeværk): Stress resilience | N3 | Big Fifty, Competency Check, Pulse Survey | Structured interview | Cuts or shifts tasks independently when busy on the basis of importance, records this and discusses consequences with clients. |
| Safety awareness Kompetence (50-rammeværk): Discipline | N3 | Big Fifty, Competency Check | Situational Judgement Test | Recognises unsafe situations in own process, intervenes and addresses colleagues without bringing the work to a halt. |
Kort profil
De ti vigtigste kompetencer i denne profil. Den fulde profil med alle kompetencer, adfærdsmæssige ankerpunkter og vurderingsmetoder findes i downloadfilen.
| T | Kompetence | Målniveau | Vægt | Knockout | Evalueringsmetode |
|---|---|---|---|---|---|
| G | Directing and steering people | N4 | 5 | ja | Assessment centre |
| V | Guiding absence and work ability | N4 | 5 | ja | Situational Judgement Test |
| V | Planning and organising | N4 | 5 | ja | Work sample test |
| V | Monitoring progress | N4 | 4 | nej | Structured interview |
| V | Capacity and resource planning | N4 | 4 | nej | Work sample test |
| V | Multidisciplinary care consultation | N4 | 4 | nej | On-the-job observation |
| V | conflict handling | N3 | 4 | ja | Assessment centre |
| V | giving feedback | N3 | 4 | nej | Assessment centre |
| V | holding others to agreements | N3 | 4 | ja | Assessment centre |
| V | Translating direction into goals | N3 | 4 | nej | Structured interview |
Se alle 28 kompetencer i den fulde profil
Vurderingsværktøjer til denne stilling
Competency Check
Behavioral-Level Competency Assessment
360 Feedback
Multiple assessments based on behavioral anchors
Work sample test
Representative work sample under standardized conditions
Knowledge test (client-specific)
Professional knowledge test, customized for each client
Big Fifty
Personality questionnaire, 150 items, 25 factors
Pulse Survey
Periodic measurement at the team and organizational levels
Development Review
Structured development interview
Portfolio
Evaluation of prior work against fixed criteria
Conflict Styles
Preferred style in conflict situations
Communication Styles
Preferred communication style
Colour Profile (Jung)
Four color types, linked to Big Fifty factors
Sammenlignelige stillinger
27 kompetencer i profilen · medior
Head of Department28 kompetencer i profilen · senior
Operations Manager28 kompetencer i profilen · senior
Coordinator24 kompetencer i profilen · medior
Supervisor25 kompetencer i profilen · medior
Shift Leader28 kompetencer i profilen · medior
Working Foreman27 kompetencer i profilen · medior
Site Manager28 kompetencer i profilen · senior