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FF15 Logistics, transport and supply chain junior logisticsstaff functionsB2B

Customs and Freight Forwarding Clerk

Også kendt som: Forwarding agent

Handles the administrative processing of international shipments, from transport documents to customs formalities, liaising with client and carrier throughout.

The customs and freight forwarding clerk works more broadly than a declarant, handling transport planning and customer contact alongside customs matters. The distinction from a customs declarant lies in the broader administrative role rather than specialist declaration knowledge. Selection often fails on candidates who are customer focused and administratively strong but lack enough knowledge of international trade documentation to flag errors in time.

Kompetencer, der skal måles

Dette er adfærds- og kompetencekonstruktionerne i denne profil. Hver enkelt viser, hvilket spørgeskema i hrmforce der måler den.

Kompetencer, der skal måles Målniveau hrmforce instrument Evalueringsmetode Adfærdsmæssigt anker på målniveau
Safety awareness
Kompetence (50-rammeværk): Discipline
Knockout
N2 Big Fifty, Competency Check Situational Judgement Test Follows the safety rules of the workplace and checks back when in doubt about an operation.
Accuracy and attention to detail
Kompetence (50-rammeværk): Accuracy
Knockout
N2 Big Fifty, 360 Feedback Personality questionnaire Goes through the own work with a checklist and repairs errors found before the work is passed on.
Discipline and keeping commitments
Kompetence (50-rammeværk): Discipline
N2 Big Fifty, 15PF, 360 Feedback Personality questionnaire Arrives at the agreed time with the agreed work and reports any delay to the supervisor.
Client focus
Kompetence (50-rammeværk): Customer Focus
N2 Big Fifty, Competency Check, 360 Feedback 360-degree feedback Responds to client questions within the agreed term and refers on when the answer falls outside own task.
Managing workload pressure
Kompetence (50-rammeværk): Stress resilience
N2 Big Fifty, Competency Check, Pulse Survey Structured interview Tells the supervisor that the work does not fit the available time and follows the choice that is made.
Sustaining pace in repetitive work
Kompetence (50-rammeværk): Discipline
N2 Big Fifty, Work sample test Work sample test Completes the assigned series of operations at the pace indicated and reports when a backlog arises.

Kort profil

De ti vigtigste kompetencer i denne profil. Den fulde profil med alle kompetencer, adfærdsmæssige ankerpunkter og vurderingsmetoder findes i downloadfilen.

T Kompetence Målniveau Vægt Knockout Evalueringsmetode
V Logistics planning N2 5 ja Work sample test
G Safety awareness N2 5 ja Situational Judgement Test
K Customs and international trade documentation N3 4 ja Knowledge test
G Accuracy and attention to detail N2 4 ja Personality questionnaire
V aligning and coordinating N2 4 nej Assessment centre
V Planning and organising N2 4 nej Work sample test
G Discipline and keeping commitments N2 4 nej Personality questionnaire
V Operational inventory management N2 4 nej Work sample test
T Using warehouse management systems N2 4 ja Work sample test
V Load securing and transport safety N2 4 nej On-the-job observation

Se alle 22 kompetencer i den fulde profil

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