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FF15 Logistics, transport and supply chain junior logisticsoperationalretail

Returns Logistics Employee

Også kendt som: Returns processing clerk

Processes returned shipments, assesses product condition and determines whether items are restocked, repackaged or written off.

The returns logistics employee works with a constant and often unpredictable flow of returns that must be processed separately from regular stock. The distinction from a warehouse employee lies in the assessing nature of the work, where each item needs a separate inspection. Selection often fails on candidates who work fast but are too inconsistent in judging product resaleability.

Kompetencer, der skal måles

Dette er adfærds- og kompetencekonstruktionerne i denne profil. Hver enkelt viser, hvilket spørgeskema i hrmforce der måler den.

Kompetencer, der skal måles Målniveau hrmforce instrument Evalueringsmetode Adfærdsmæssigt anker på målniveau
Accuracy and attention to detail
Kompetence (50-rammeværk): Accuracy
Knockout
N4 Big Fifty, 360 Feedback Personality questionnaire Builds check moments into the own process, keeps track of errors and prevents repetition by adjusting the method.
Safety awareness
Kompetence (50-rammeværk): Discipline
Knockout
N2 Big Fifty, Competency Check Situational Judgement Test Follows the safety rules of the workplace and checks back when in doubt about an operation.
Discipline and keeping commitments
Kompetence (50-rammeværk): Discipline
N2 Big Fifty, 15PF, 360 Feedback Personality questionnaire Arrives at the agreed time with the agreed work and reports any delay to the supervisor.
Managing workload pressure
Kompetence (50-rammeværk): Stress resilience
N2 Big Fifty, Competency Check, Pulse Survey Structured interview Tells the supervisor that the work does not fit the available time and follows the choice that is made.
Sustaining pace in repetitive work
Kompetence (50-rammeværk): Discipline
N2 Big Fifty, Work sample test Work sample test Completes the assigned series of operations at the pace indicated and reports when a backlog arises.
Physical strength and endurance
Kompetence (50-rammeværk): Energy
N1 Work sample test Work sample test Lifts and carries light loads over a short distance with the prescribed technique within own task.

Kort profil

De ti vigtigste kompetencer i denne profil. Den fulde profil med alle kompetencer, adfærdsmæssige ankerpunkter og vurderingsmetoder findes i downloadfilen.

T Kompetence Målniveau Vægt Knockout Evalueringsmetode
G Accuracy and attention to detail N4 5 ja Personality questionnaire
V Logistics planning N2 5 ja Work sample test
G Safety awareness N2 5 ja Situational Judgement Test
V aligning and coordinating N2 4 nej Assessment centre
V Planning and organising N2 4 nej Work sample test
G Discipline and keeping commitments N2 4 nej Personality questionnaire
V Executing transport and distribution N2 4 nej Certificate or diploma
T Using warehouse management systems N2 4 ja Work sample test
V Operational inventory management N3 3 nej Work sample test
V Prioritising and weighing options N2 3 nej Work sample test

Se alle 22 kompetencer i den fulde profil

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