V Skill HF-D1.6-002 cross-sector 10 skills
Quality control
Tests products, data or services against defined requirements, records deviations and sets corrections or improvements in motion.
How hrmforce measures this
- Assessment method
- Work sample test · rho 0.33 (SD 0.09)
- hrmforce instrument
- Competency Check, Work sample test
- Competency (50-framework)
- Commitment to Quality
- Trainability
- high
- Demand outlook 2026 to 2030
- rising
The candidate performs a representative work sample under standardised conditions.
Behavioural anchors
| Level | Behaviour at this level |
|---|---|
| N1 Guided | Checks a product or file on the prescribed points according to instruction and records deviations. works under supervision and follows instruction · routine, one variable at a time · own task |
| N3 Proficient | Draws up a control plan for the own process, measures the quality and discusses the outcomes with those involved. sets own approach and seeks input proactively · several variables, some ambiguity · own team or process |
| N5 Leading | Sets up the quality system for several departments, chooses the measurement standards and accounts for results to client and regulator. sets the standard and the policy · strategic, under high uncertainty · organisation, value chain or profession |
N2 and N4 are deliberately not anchored. Raters place them between the anchors, following the O*NET convention.
Underlying skills
These skills inherit the assessment route and the behavioural anchors of this construct.
| T | Skill | Definition | Demand outlook 2026 to 2030 |
|---|---|---|---|
| V | Performing a sample check Sample inspection · Sampling check | Draws a sample from a file or batch, tests it against requirements and reports the error rate. | rising |
| V | Applying checklist discipline Checklist discipline · Sign off checklist | Works through a checklist point by point and signs off each point instead of relying on memory. | stable |
| V | Recording and reporting deviations Deviation reporting · Non conformity | Records a deviation from the norm with place, time and size and reports it through the fixed route. | rising |
| V | Drawing up an inspection plan Inspection plan · Control plan | Determines what, when, how often and by whom checks are made and records that in a plan. | stable |
| V | Final check before delivery Final inspection · Pre delivery check | Runs a final review of the whole for completeness, correctness and presentation and signs it off. | rising |
| K | Testing against a quality standard ISO 9001 · Standards compliance | Tests work or process against an established standard and records per requirement whether it is met. | stable |
| V | Following up audit findings Audit follow up · Corrective action plan | Turns audit findings into measures with owner and deadline and verifies their completion. | stable |
| V | Testing data quality Data quality checks · Data validation | Checks a dataset for duplicates, missing values and implausible outcomes and reports the findings. | rising |
| V | Carrying out peer review Peer review · Colleague review | Reviews a colleague's work against fixed criteria and provides written feedback. | rising |
| V | Implementing a corrective action Corrective action · CAPA | Chooses a measure after a deviation that removes the cause and then verifies that it works. | stable |