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T Tool or technology HF-D7.1-002 transversal 9 skills

Word processing and document management

Creates and edits documents in word processing software, applies styles and templates and manages versions and findability of files.

How hrmforce measures this

Assessment method
Work sample test · rho 0.33 (SD 0.09)
hrmforce instrument
Knowledge test (client-specific), Work sample test
Competency (50-framework)
Accuracy
Trainability
high
Demand outlook 2026 to 2030
declining

The candidate performs a representative work sample under standardised conditions.

Behavioural anchors

LevelBehaviour at this level
N1 Guided Types and edits text in an existing template and saves the file in the designated location using the agreed name.
works under supervision and follows instruction · routine, one variable at a time · own task
N3 Proficient Builds documents using styles, references and a table of contents and keeps versions and folder structure orderly for the team.
sets own approach and seeks input proactively · several variables, some ambiguity · own team or process
N5 Leading Designs organisation wide templates and document conventions and decides how documents are recorded and archived.
sets the standard and the policy · strategic, under high uncertainty · organisation, value chain or profession

N2 and N4 are deliberately not anchored. Raters place them between the anchors, following the O*NET convention.

Underlying skills

These skills inherit the assessment route and the behavioural anchors of this construct.

TSkillDefinitionDemand outlook 2026 to 2030
T Microsoft Word
Word
Creates and edits documents in Word using heading styles, references, tables and an automatic table of contents. declining
V Applying document styles
Document styles
Uses heading, paragraph and character styles so formatting stays consistent and structure updates automatically. declining
V Building document templates
Template building
Builds templates with fixed formatting, fields and corporate identity so colleagues can produce documents without formatting work. stable
V Running a mail merge
Mail merge
Links a letter or label to a data file and generates personalised documents for an entire list. declining
V Tracking changes and reviewing
Track changes
Turns on track changes, adds comments and processes feedback from several reviewers into a final text. stable
T Editing pdf documents
PDF editing
Merges, splits and protects pdf files, completes forms and places comments inside a pdf document. declining
V Signing documents digitally
Digital signature
Has documents signed legally in digital form, checks signer identity and stores the signing evidence. rising
V Document version control
Document versioning
Tracks which document version is valid, keeps earlier versions and prevents people from working on different copies. stable
V Archiving and retrieving documents
Document management
Stores documents with metadata in a document system and retrieves them through searches and filters. stable
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