V Skill HF-D9.8-003 sector-specific 10 skills
Executing transport and distribution
Transports and delivers goods according to route and driving time rules, checks freight documents and resolves deviations when loading and unloading.
How hrmforce measures this
- Assessment method
- Certificate or diploma
- hrmforce instrument
- Knowledge test (client-specific), Work sample test
- Competency (50-framework)
- Discipline
- Trainability
- high
- Demand outlook 2026 to 2030
- stable
Formal proof of completed education or examination.
Behavioural anchors
| Level | Behaviour at this level |
|---|---|
| N1 Guided | Drives a fixed route under guidance, checks the consignment note and reports deviations on delivery. works under supervision and follows instruction · routine, one variable at a time · own task |
| N3 Proficient | Independently drives a multi drop route, keeps track of driving times and resolves problems at the customer on the spot. sets own approach and seeks input proactively · several variables, some ambiguity · own team or process |
| N5 Leading | Sets the execution standards for transport, reviews compliance with driving times and instructs drivers on new rules. sets the standard and the policy · strategic, under high uncertainty · organisation, value chain or profession |
N2 and N4 are deliberately not anchored. Raters place them between the anchors, following the O*NET convention.
Underlying skills
These skills inherit the assessment route and the behavioural anchors of this construct.
| T | Skill | Definition | Demand outlook 2026 to 2030 |
|---|---|---|---|
| V | Driving a truck Truck driving | Drives a truck with a category C or CE licence in urban and motorway traffic according to the applicable rules. | stable |
| V | Operating a forklift truck Forklift operation | Operates a forklift truck when stacking, loading and unloading pallets and observes the safety rules. | stable |
| V | Operating a reach truck or pallet truck Reach truck | Operates a reach truck, electric pallet truck or order picker when working at height in the racking. | stable |
| V | Checking freight documents CMR waybill | Checks the waybill, CMR and packing list for quantities, addresses and remarks and signs for receipt. | declining |
| T | Using a digital tachograph Digital tachograph | Uses the digital tachograph to record driving, other work, break and availability periods. | stable |
| T | Using an on board computer and delivery app On board computer | Works with the on board computer or delivery app for trip orders, status updates and digital sign off at the customer. | stable |
| V | Loading and unloading per load plan Loading and unloading | Loads and unloads according to load plan and unloading order, checks quantities and reports damage to planning. | stable |
| V | Order picking Order picking | Collects items according to pick list or voice instruction, checks quantity and item number and stages the order. | declining |
| V | Recording driving and rest times Driving time records | Records driving time, break and rest daily and repairs incomplete records before the week is closed. | declining |
| V | Completing delivery at the customer Last mile delivery | Delivers as agreed, obtains a signature, handles refusal or shortage and reports back to planning. | stable |