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T Tool or technology HF-D9.8-005 job-specific 9 skills

Using warehouse management systems

Uses a warehouse management system for receipt, storage, order picking and shipping and resolves differences between system and shop floor.

How hrmforce measures this

Assessment method
Work sample test · rho 0.33 (SD 0.09)
hrmforce instrument
Work sample test, Knowledge test (client-specific)
Competency (50-framework)
Accuracy
Trainability
high
Demand outlook 2026 to 2030
stable

The candidate performs a representative work sample under standardised conditions.

Behavioural anchors

LevelBehaviour at this level
N1 Guided Registers receipts and order lines in the system according to the work instruction and reports error messages to the team leader.
works under supervision and follows instruction · routine, one variable at a time · own task
N3 Proficient Independently resolves differences between system stock and location and adjusts settings within own authority.
sets own approach and seeks input proactively · several variables, some ambiguity · own team or process
N5 Leading Determines the configuration of the warehouse system, sets rules for its use and leads the introduction of new functionality.
sets the standard and the policy · strategic, under high uncertainty · organisation, value chain or profession

N2 and N4 are deliberately not anchored. Raters place them between the anchors, following the O*NET convention.

Underlying skills

These skills inherit the assessment route and the behavioural anchors of this construct.

TSkillDefinitionDemand outlook 2026 to 2030
T Booking receipts in the WMS
Goods receipt booking
Books a received shipment in the warehouse management system, assigns locations and reports deviations on receipt. declining
T Handling a pick task in the WMS
Pick task handling
Completes pick tasks in the system, confirms quantities and reports a zero stand or substitute item. declining
T Creating shipping labels and documents
Shipping label
Creates shipping labels, packing slips and carrier data in the system and links these to the correct shipment. declining
T Booking a stock correction in the WMS
Stock adjustment
Books a correction to quantity, location or status with the right reason code and keeps the entry traceable. stable
T Using SAP for logistics
SAP EWM
Works in SAP with transactions for goods receipt, movement, delivery and stock overview in the warehouse. stable
T Using a logistics ERP package
Dynamics 365 Supply Chain
Works with a logistics ERP package such as Microsoft Dynamics 365 or Exact for orders, stock and shipping. stable
T Extracting reports from the WMS
WMS reporting
Extracts reports from the system on pick performance, stock levels and lead time and explains them to management. rising
T Checking EDI messages
EDI messaging
Checks incoming and outgoing EDI messages for errors and repairs or reports a message that does not arrive. stable
T Maintaining item master data
Item master data
Keeps item data such as dimension, weight, barcode and packaging unit up to date in the logistics system. stable
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