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V Skill HF-D9.10-004 sector-specific 10 umiejętności

Emergency and crisis organisation

Works according to crisis plans during incidents, fills a role in the crisis organisation and ensures situation assessment, decision making and recording.

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Metoda oceny
Simulation
hrmforce narzędzie
Work sample test, Competency Check
Kompetencje (50-ramowe)
Decision-making ability
Możliwość szkolenia
medium
Prognoza popytu na lata 2026–2030
rising

Simulated work situation, usually digital, with standardised scoring.

Kotwice behawioralne

PoziomZachowanie na tym poziomie
N1 Guided Knows own role in the emergency plan and carries out the assigned tasks according to instruction during an exercise.
works under supervision and follows instruction · routine, one variable at a time · own task
N3 Proficient Independently fills a role in a crisis team, keeps the situation picture current and ensures decisions are recorded.
sets own approach and seeks input proactively · several variables, some ambiguity · own team or process
N5 Leading Designs the crisis organisation and the training and exercise cycle and leads the evaluation after a real emergency.
sets the standard and the policy · strategic, under high uncertainty · organisation, value chain or profession

N2 i N4 celowo nie zostały przypisane do konkretnych punktów odniesienia. Oceniający umieszczają je pomiędzy punktami odniesienia, zgodnie z konwencją O*NET.

Podstawowe umiejętności

Umiejętności te dziedziczą ścieżkę oceny oraz punkty odniesienia behawioralne tej konstrukcji.

TUmiejętnościDefinicjaPrognoza popytu na lata 2026–2030
K Applying the Dutch GRIP crisis structure
GRIP structure
Determines which GRIP level fits an incident and works according to the tasks and structure of that level. rising
V Filling a role in a crisis team
Crisis team role
Fills a fixed role in the on scene, operational or policy team and delivers the contribution set out in the role profile. rising
V Running the emergency control room process
Emergency dispatch
Takes a call, questions per protocol, classifies the report and dispatches the appropriate units. stable
V Applying the BOB decision method
BOB method
Leads or follows situation assessment, judgement and decision making in a crisis meeting and records the decisions. rising
V Applying crisis plans and playbooks
Crisis plan
Finds the right plan or playbook during an incident and carries out its steps with the people available. stable
V Drafting a situation report
Situation report
Writes a situation report with facts, uncertainties, measures taken and the decision points still open. rising
V Delivering crisis communication
Crisis communication
Drafts messages for residents, press and staff during an incident and keeps the message current and unambiguous. rising
T Using the Dutch crisis management system
LCMS
Records the current situation, maps and actions in the national crisis management system for all parties involved. rising
V Coordinating an evacuation
Evacuation coordination
Coordinates an evacuation covering routes, reception location, transport and registration of the people present. stable
V Running and evaluating a crisis exercise
Crisis exercise
Prepares an exercise with scenario and observation points, runs it and records the lessons in an evaluation. rising
Bezpłatna wersja demonstracyjna