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G Behavioural competence HF-D5.3-003 transversal 7 umiejętności

Emotion regulation

Keeps own reaction in check at work when facing irritation, criticism or disappointment, and chooses deliberately how and when to respond.

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Metoda oceny
Personality questionnaire · rho 0.40 (SD 0.15)
hrmforce narzędzie
Big Fifty, 15PF, 360 Feedback
Kompetencje (50-ramowe)
Stress resilience
Możliwość szkolenia
low
Prognoza popytu na lata 2026–2030
rising

Self-report of behavioural preferences. At hrmforce the Big Fifty and the 15PF.

Jest to kryterium selekcji, a nie krótkoterminowy cel programistyczny. Nie należy opracowywać trzy miesięcznego planu programistycznego w tym zakresie.

Kotwice behawioralne

PoziomZachowanie na tym poziomie
N1 Guided Responds to criticism with a question rather than a rebuttal and afterwards discusses it with the supervisor.
works under supervision and follows instruction · routine, one variable at a time · own task
N3 Proficient Names own reaction in an escalating conversation, keeps the tone businesslike and brings the discussion back to the substance.
sets own approach and seeks input proactively · several variables, some ambiguity · own team or process
N5 Leading Stays calm in heavily charged meetings and models across the organisation how criticism is handled under tension.
sets the standard and the policy · strategic, under high uncertainty · organisation, value chain or profession

N2 i N4 celowo nie zostały przypisane do konkretnych punktów odniesienia. Oceniający umieszczają je pomiędzy punktami odniesienia, zgodnie z konwencją O*NET.

Podstawowe umiejętności

Umiejętności te dziedziczą ścieżkę oceny oraz punkty odniesienia behawioralne tej konstrukcji.

TUmiejętnościDefinicjaPrognoza popytu na lata 2026–2030
G Postponing a reaction when irritated
Delaying response
Deliberately postponing a response when irritated instead of answering immediately. rising
G Deliberately slowing down before responding
Slowing down
Taking a few seconds before responding in a heated conversation and then speaking more slowly. rising
G Rereading an email before sending
Reviewing before sending
Saving a charged message as a draft, rereading it later and adjusting the tone before sending. rising
G Naming own irritation instead of showing it
Naming emotions
Saying in a conversation that something affects you and why, instead of showing it in behaviour. rising
G Taking a time-out when irritation rises
Taking a time-out
Interrupting a conversation and agreeing a new moment as soon as own reaction starts to dominate the content. rising
G Staying businesslike with an emotional counterpart
Emotional distance
Keeping own tone neutral and staying on the content with an angry or upset counterpart. rising
G Naming disappointment without burdening others
Voicing disappointment
Naming disappointment about a decision briefly and factually and then cooperating with its implementation. rising
Bezpłatna wersja demonstracyjna