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V Skill HF-D6.3-001 transversal 9 umiejętności

Sharing knowledge

Makes own knowledge and experience available to others, records working methods in a findable place and actively points colleagues to useful information.

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Metoda oceny
360-degree feedback
hrmforce narzędzie
360 Feedback, Competency Check
Możliwość szkolenia
high
Prognoza popytu na lata 2026–2030
rising

Multiple raters around the person rate behaviour against behavioural anchors.

Kotwice behawioralne

PoziomZachowanie na tym poziomie
N1 Guided Tells a colleague how an own task was carried out and passes on the documents used.
works under supervision and follows instruction · routine, one variable at a time · own task
N3 Proficient Records own working methods in the team documentation, keeps it current and provides explanation for new colleagues.
sets own approach and seeks input proactively · several variables, some ambiguity · own team or process
N5 Leading Establishes across the organisation how knowledge is recorded and shared, and addresses teams that leave critical knowledge with one person.
sets the standard and the policy · strategic, under high uncertainty · organisation, value chain or profession

N2 i N4 celowo nie zostały przypisane do konkretnych punktów odniesienia. Oceniający umieszczają je pomiędzy punktami odniesienia, zgodnie z konwencją O*NET.

Podstawowe umiejętności

Umiejętności te dziedziczą ścieżkę oceny oraz punkty odniesienia behawioralne tej konstrukcji.

TUmiejętnościDefinicjaPrognoza popytu na lata 2026–2030
T Maintaining a knowledge base
Knowledge base management
Writes and updates articles in the internal knowledge environment so colleagues find answers themselves. rising
V Writing a work instruction
Work instruction writing
Describes an action in numbered steps with required means, points of attention and the responsible person. stable
T Making a knowledge clip
Instructional video
Makes a short instruction video with screen or task recording and spoken explanation. rising
V Delivering a knowledge session
Knowledge sharing session
Delivers a short session in which own knowledge or experience is passed on to colleagues. rising
V Keeping documentation current
Documentation maintenance
Periodically checks whether recorded methods still apply and processes changes with version control. stable
V Pointing colleagues to useful information
Information sharing
Forwards articles, examples or sources specifically to the colleague who can use them. stable
V Recording frequently asked questions
FAQ creation
Bundles recurring questions with short answers in a findable place and keeps them current. stable
V Arranging knowledge transfer on departure
Handover on exit
Transfers files, contacts and working methods to the successor in structured form when leaving a role. stable
V Describing and spreading a best practice
Best practice sharing
Records an approach that demonstrably works and ensures other teams can adopt it. rising
Bezpłatna wersja demonstracyjna