Accounts Receivable Officer
Även känt som: Credit Controller · AR Officer
Monitors outstanding receivables, runs the dunning process, arranges payment plans and reduces payment terms and bad debt.
The accounts receivable officer combines administration with client contact and works to a hard indicator, days sales outstanding. Unlike the accounts payable role, this is partly a negotiation job, because pressure must be applied without damaging the client relationship. Selection stalls on an administrative profile, while the role depends on making an uncomfortable phone call and holding to an agreement when sales wants to spare the client.
Kompetenser som ska mätas
Dessa är beteende- och förmågekonstruktionerna i denna profil. För varje konstruktion anges vilken frågehrmforce-frågeformulär som mäter den.
| Kompetenser som ska mätas | Målnivå | hrmforce instrument | Bedömningsmetod | Beteendeankare på målnivå |
|---|---|---|---|---|
| Accuracy and attention to detail Kompetens (50-ramverk): Accuracy | N4 | Big Fifty, 360 Feedback | Personality questionnaire | Builds check moments into the own process, keeps track of errors and prevents repetition by adjusting the method. |
| Numerical reasoning | N4 | Ability Scan | Cognitive ability test | Combines two data sources, calculates the development over time and explains which calculation step leads to which result. |
| integrity and dependability Kompetens (50-ramverk): Integrity | N4 | Big Fifty (Integrity Scale), 360 Feedback, Structured interview | Personality questionnaire | Reports a possible conflict of interest on own initiative and asks for review before a decision is taken. |
| Discipline and keeping commitments Kompetens (50-ramverk): Discipline | N3 | Big Fifty, 15PF, 360 Feedback | Personality questionnaire | Commits only to what is feasible, tracks own commitments and informs those involved as soon as a deadline comes under pressure. |
| Managing workload pressure Kompetens (50-ramverk): Stress resilience | N3 | Big Fifty, Competency Check, Pulse Survey | Structured interview | Cuts or shifts tasks independently when busy on the basis of importance, records this and discusses consequences with clients. |
Kort profil
De tio viktigaste kompetenserna i denna profil. Den fullständiga profilen med alla kompetenser, beteendeankare och utvärderingsmetoder finns i nedladdningsfilen.
| T | Kompetens | Målnivå | Vikt | Knockout | Bedömningsmetod |
|---|---|---|---|---|---|
| V | Quantitative interpretation | N4 | 5 | ja | Work sample test |
| G | Accuracy and attention to detail | N4 | 5 | nej | Personality questionnaire |
| V | Invoicing and accounts receivable | N4 | 5 | ja | Work sample test |
| V | Financial administration | N4 | 5 | ja | Work sample test |
| A | Numerical reasoning | N4 | 4 | nej | Cognitive ability test |
| G | integrity and dependability | N4 | 4 | nej | Personality questionnaire |
| T | Spreadsheets and worksheets | N4 | 4 | ja | Work sample test |
| K | Reading and interpreting financial reports | N4 | 4 | nej | Knowledge test |
| V | Business reporting | N3 | 4 | nej | Work sample test |
| V | Negotiating | N3 | 4 | nej | Assessment centre |
Se alla 24 kompetenser i den fullständiga profilen
Bedömningsverktyg för denna tjänst
Work sample test
Representative work sample under standardized conditions
Knowledge test (client-specific)
Professional knowledge test, customized for each client
Competency Check
Behavioral-Level Competency Assessment
Ability Scan
Aptitude Test: Verbal, Numerical, and Abstract Reasoning Skills
Big Fifty
Personality questionnaire, 150 items, 25 factors
360 Feedback
Multiple assessments based on behavioral anchors
Structured interview
Behavioral interview with a fixed structure
Conflict Styles
Preferred style in conflict situations
Portfolio
Evaluation of prior work against fixed criteria
Big Fifty (Integrity Scale)
15PF
Personality Profile, a shorter alternative to the Big Fifty
Pulse Survey
Periodic measurement at the team and organizational levels
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