Quality Manager
Även känt som: Quality Assurance Manager · QA Manager
Manages the quality management system, conducts internal audits, investigates deviations, and ensures certifications and customer requirements are demonstrably met.
The quality manager owns standards, procedures and audits and often leads a small staff of quality officers. The difference from an operations manager is that this role does not decide on production but does decide on the standard production must meet. Selection stalls on standards knowledge as the only criterion, while the role mainly requires bringing production and sales along in measures that cost time in the short run.
Kompetenser som ska mätas
Dessa är beteende- och förmågekonstruktionerna i denna profil. För varje konstruktion anges vilken frågehrmforce-frågeformulär som mäter den.
| Kompetenser som ska mätas | Målnivå | hrmforce instrument | Bedömningsmetod | Beteendeankare på målnivå |
|---|---|---|---|---|
| Directing and steering people Kompetens (50-ramverk): Management Knockout | N5 | Big Fifty, Competency Check, 360 Feedback | Assessment centre | Designs the management line for the whole organisation, addresses managers on their style and defines what good steering means here. |
| Managing workload pressure Kompetens (50-ramverk): Stress resilience | N4 | Big Fifty, Competency Check, Pulse Survey | Structured interview | Cuts or shifts tasks independently when busy on the basis of importance, records this and discusses consequences with clients. |
| Safety awareness Kompetens (50-ramverk): Discipline | N4 | Big Fifty, Competency Check | Situational Judgement Test | Recognises unsafe situations in own process, intervenes and addresses colleagues without bringing the work to a halt. |
Kort profil
De tio viktigaste kompetenserna i denna profil. Den fullständiga profilen med alla kompetenser, beteendeankare och utvärderingsmetoder finns i nedladdningsfilen.
| T | Kompetens | Målnivå | Vikt | Knockout | Bedömningsmetod |
|---|---|---|---|---|---|
| V | Quality control | N5 | 5 | nej | Work sample test |
| G | Directing and steering people | N5 | 5 | ja | Assessment centre |
| V | Planning and organising | N5 | 5 | ja | Work sample test |
| V | Applying a quality management system | N4 | 5 | ja | Work sample test |
| V | Monitoring progress | N5 | 4 | nej | Structured interview |
| K | Complying with sector regulation | N5 | 4 | nej | Knowledge test |
| V | Audit and internal control | N5 | 4 | nej | Work sample test |
| V | conflict handling | N4 | 4 | ja | Assessment centre |
| V | giving feedback | N4 | 4 | nej | Assessment centre |
| V | holding others to agreements | N4 | 4 | ja | Assessment centre |
Se alla 28 kompetenser i den fullständiga profilen
Bedömningsverktyg för denna tjänst
Competency Check
Behavioral-Level Competency Assessment
360 Feedback
Multiple assessments based on behavioral anchors
Work sample test
Representative work sample under standardized conditions
Knowledge test (client-specific)
Professional knowledge test, customized for each client
Big Fifty
Personality questionnaire, 150 items, 25 factors
Pulse Survey
Periodic measurement at the team and organizational levels
Development Review
Structured development interview
Conflict Styles
Preferred style in conflict situations
Communication Styles
Preferred communication style
Colour Profile (Jung)
Four color types, linked to Big Fifty factors
Ability Scan
Aptitude Test: Verbal, Numerical, and Abstract Reasoning Skills
Portfolio
Evaluation of prior work against fixed criteria
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